1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011709	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176820991474001	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	13-2-2026 11:02:17 AM	10-4-2026 02:20:08 PM	27-2-2026 11:02:17 AM	8-4-2026 02:18:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011708	Claim	Lost	NG CHONG SWEE	Credit Account	V176821492109001				Rejected	158.13		13-2-2026 10:49:31 AM		27-2-2026 10:49:31 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011707	Claim	Lost	NG CHONG SWEE	Credit Account	V176819684967001				Rejected	76.71		13-2-2026 10:43:28 AM		27-2-2026 10:43:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011706	Claim	Damage	MANDY LIGHTING SDN BHD	Credit Account	V177004295722001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	550.00	200.00	13-2-2026 10:10:42 AM	10-4-2026 04:35:21 PM	27-2-2026 10:10:42 AM	8-4-2026 04:32:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011705	Claim	Lost	Jacky Chin	Credit Account	V176820594446001				Rejected	399.00		13-2-2026 08:51:55 AM		27-2-2026 08:51:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011704	Claim	Delay Delivery Premium Parcel	IPC ISLAND PROPERTY CONSULTANTS SDN BHD	Credit Account	V177005151423001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		12-2-2026 05:25:04 PM	8-3-2026 02:44:20 PM	26-2-2026 05:25:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011703	Claim	Delay Delivery Premium Parcel	LEO CHEN FENG	Credit Account	V177005005269001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		12-2-2026 05:20:10 PM	8-3-2026 02:41:01 PM	26-2-2026 05:20:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011702	Claim	Lost	GOLDEN EXPRESS COURIER CENTER	Credit Account	V177062246872001	No	Driver Issue	Express	Rejected	200.00		12-2-2026 05:18:08 PM		26-2-2026 05:18:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011701	Claim	Damage	Muhammad Nasrul amin bin hafizan	Credit Account	V177005107703001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	12-2-2026 05:13:04 PM	10-4-2026 02:27:44 PM	26-2-2026 05:13:04 PM	8-4-2026 02:25:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011700	Claim	Delay Delivery Premium Parcel	CNG MARKETING ENTERPRISE	Credit Account	V177062439137001				Rejected	712.00		12-2-2026 04:57:29 PM		26-2-2026 04:57:29 PM			Audit Trail	Download Incident Report	Download Claim Form

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