1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012179	Claim	Damage	Dalena teh sui ling	Prepaid Account	V177175377852001				Rejected	70.00		14-3-2026 05:34:26 AM		28-3-2026 05:34:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012178	Claim	Damage	Dalena teh sui ling	Prepaid Account	V177175377807001				Rejected	70.00		14-3-2026 05:27:00 AM		28-3-2026 05:27:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012177	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	V177062178937002	No	Force Majeure	Premium	Pending by Operation	200.00		13-3-2026 06:43:03 PM	14-5-2026 03:25:47 PM	27-3-2026 06:43:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012176	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	V177175192745010	No	Force Majeure	Premium	Pending by Operation	200.00		13-3-2026 06:27:23 PM	14-5-2026 03:13:24 PM	27-3-2026 06:27:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012175	Claim	Damage	KOK YAN SHAO	Credit Account	V177174262364001	Yes	Force Majeure	Express	Pending by Claim Dept	500.00		13-3-2026 05:58:27 PM	18-6-2026 11:59:32 AM	27-3-2026 05:58:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012174	Claim	Damage	JANNAH	Credit Account	V177175543882001	Yes	Force Majeure	Express	Pending by Claim Dept	1248.00		13-3-2026 05:31:25 PM	28-6-2026 09:13:54 AM	27-3-2026 05:31:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012173	Claim	Damage	Chin Tung Leong	Credit Account	V177174401671001	Yes	Force Majeure	Express	Pending by Operation	3116.00		13-3-2026 05:29:06 PM	14-5-2026 02:13:04 PM	27-3-2026 05:29:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012172	Claim	Lost	Eunice Ong Eunice Ong	Credit Account	10272757154	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	90.87		13-3-2026 05:27:07 PM	14-5-2026 02:07:24 PM	27-3-2026 05:27:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012171	Claim	Damage	nadirah	Credit Account	V177174902093001	No	Force Majeure	Express	Pending by Operation	200.00		13-3-2026 05:26:21 PM	14-5-2026 01:59:46 PM	27-3-2026 05:26:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012170	Claim	Damage	Grace Chin Kai Ying	Prepaid Account	631960497244				Rejected	50.00		13-3-2026 04:17:28 PM		27-3-2026 04:17:28 PM			Audit Trail	Download Incident Report	Download Claim Form

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