1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012219	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176820989198001				Rejected	1999.00		16-3-2026 03:45:08 PM		30-3-2026 03:45:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012218	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V177174137587001	No	Force Majeure	Express	Pending by Operation	1999.00		16-3-2026 03:15:37 PM	21-5-2026 10:45:26 AM	30-3-2026 03:15:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012217	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176582319943001				Rejected	1999.00		16-3-2026 03:05:48 PM		30-3-2026 03:05:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012216	Claim	Missing Content	PENI GROUP SDN BHD	Credit Account	V177004466078001				Rejected	104.00		16-3-2026 03:04:45 PM		30-3-2026 03:04:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012215	Claim	Damage	KOOKA PAPER MANUFACTURING SDN BHD	Credit Account	V177174778254001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	135.30		16-3-2026 02:59:58 PM	4-6-2026 08:41:42 PM	30-3-2026 02:59:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012214	Claim	Lost	YOGES KRISHNAN	Credit Account	V177174687891001				Rejected	170.00		16-3-2026 02:43:18 PM		30-3-2026 02:43:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012213	Claim	Damage	Khairul Raihan Bin Abdullah	Credit Account	V177174143656001	No	Force Majeure	Express	Pending by Operation	200.00		16-3-2026 02:38:22 PM	4-6-2026 08:26:28 PM	30-3-2026 02:38:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012212	Claim	Damage	Noryati Ismail	Credit Account	V177175684318001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	16-3-2026 02:35:13 PM	26-6-2026 03:03:52 PM	30-3-2026 02:35:13 PM	24-6-2026 03:00:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012211	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60949661				Rejected	100.00		16-3-2026 02:34:02 PM		30-3-2026 02:34:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012210	Claim	Damage	NORZUHAIDI BIN MOHD RAZALI	Credit Account	V177175536044001	No	Force Majeure	Express	Pending by Operation	200.00		16-3-2026 02:33:24 PM	4-6-2026 08:20:04 PM	30-3-2026 02:33:24 PM			Audit Trail	Download Incident Report	Download Claim Form

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