1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012169	Claim	Damage	BP Teamwork Distribution Sdn Bhd	Credit Account	V177004636921001	No	Force Majeure	Express	Pending by Operation	2070.90		13-3-2026 04:04:25 PM	14-5-2026 01:46:51 PM	27-3-2026 04:04:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012168	Claim	Damage	MOHAMAD RAFI MOHD ISA (ORDER NOKTA)	Credit Account	V177175627902001	Yes	Force Majeure	Express	Pending by Operation	275.00		13-3-2026 03:59:03 PM	14-5-2026 01:39:44 PM	27-3-2026 03:59:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012167	Claim	Lost	Capital B Farm Sdn Bhd	Credit Account	V177175023520001	No	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	336.00		13-3-2026 03:16:54 PM	4-6-2026 05:09:58 PM	27-3-2026 03:16:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012166	Claim	Damage	Capital B Farm Sdn Bhd	Credit Account	V177175595744001				Rejected	596.00		13-3-2026 03:13:32 PM		27-3-2026 03:13:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012165	Claim	Damage	Capital B Farm Sdn Bhd	Credit Account	V177174512803001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	437.00	200.00	13-3-2026 03:07:21 PM	30-5-2026 09:50:54 AM	27-3-2026 03:07:21 PM	28-5-2026 09:47:22 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012164	Claim	Damage	Capital B Farm Sdn Bhd	Credit Account	V177174749360001	No	Force Majeure	Express	Pending by Operation	310.00		13-3-2026 03:04:53 PM	14-5-2026 01:15:01 PM	27-3-2026 03:04:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012163	Claim	Damage	PERABOT SUNGAI RAMBAI SDN BHD	Credit Account	V177175481696001	Yes	Force Majeure	Express	Pending by Operation	2300.00		13-3-2026 11:12:23 AM	29-4-2026 02:07:17 PM	27-3-2026 11:12:23 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012162	Claim	Delay Delivery Premium Parcel	Lis Ten Enterprise	Credit Account	V177175786678001	No	Misrouted Issue	Premium	Pending Responsible Staff Details	200.00	100.00	13-3-2026 09:24:59 AM	7-6-2026 11:54:41 AM	27-3-2026 09:24:59 AM	5-6-2026 11:50:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012161	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	V177175656674001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		13-3-2026 09:18:00 AM	14-5-2026 11:32:12 AM	27-3-2026 09:18:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012160	Claim	Damage	Najwa Nordin (ORDER SP)	Credit Account	V177175484581001	Yes	Force Majeure	Express	Pending by Operation	75.00		13-3-2026 09:16:04 AM	14-5-2026 11:45:47 AM	27-3-2026 09:16:04 AM			Audit Trail	Download Incident Report	Download Claim Form

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