1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/03/V1/012159	Claim	Damage	KOOKA PAPER MANUFACTURING SDN BHD	Prepaid Account	V177062495652001				Rejected	129.25		13-3-2026 09:07:42 AM		27-3-2026 09:07:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012158	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD	Credit Account	V177175848734001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		13-3-2026 08:42:32 AM	14-5-2026 10:53:13 AM	27-3-2026 08:42:32 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012157	Claim	Damage	hj express	Credit Account	V177175385185001				Rejected	45.00		12-3-2026 09:33:52 PM		26-3-2026 09:33:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012156	Claim	Delay Delivery Premium Parcel	CT STABIL SDN BHD	Credit Account	V177175800305001				Rejected	1560.00		12-3-2026 08:23:31 PM		26-3-2026 08:23:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012155	Claim	Damage	ML071	Credit Account	V176821503065001				Rejected	100.00		12-3-2026 05:49:24 PM		26-3-2026 05:49:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012154	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V177175051257001	No	Force Majeure	Premium	Pending by Operation	1999.00		12-3-2026 04:31:36 PM	14-5-2026 09:39:25 AM	26-3-2026 04:31:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012153	Claim	Missing Content	LAIS ONLINE STORE (M) SDN BHD	Credit Account	V177004546527001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	160.90		12-3-2026 03:33:21 PM	14-5-2026 09:45:38 AM	26-3-2026 03:33:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012152	Claim	Lost	18 EVER BOUTIQUE (M) SDN BHD	Credit Account	V176583234658001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	168.90		12-3-2026 03:17:33 PM	14-5-2026 09:22:49 AM	26-3-2026 03:17:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012151	Claim	Lost	18 EVER BOUTIQUE (M) SDN BHD	Credit Account	V176821725085001				Rejected	199.90		12-3-2026 03:13:11 PM		26-3-2026 03:13:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/03/V1/012150	Claim	Lost	18 EVER BOUTIQUE (M) SDN BHD	Credit Account	V176819881496001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	199.60		12-3-2026 03:11:05 PM	14-5-2026 09:12:20 AM	26-3-2026 03:11:05 PM			Audit Trail	Download Incident Report	Download Claim Form

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