1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/09/V1/000154	Claim	Lost	chong xin tung	Credit Account	ZND162709575194				Rejected	500.00		3-9-2021 03:50:50 PM		17-9-2021 03:50:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000153	Claim	Damage	Mazidi Bin Katang	Cash	ZND162882022904				Rejected	319.00		3-9-2021 02:05:37 PM		17-9-2021 02:05:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000152	Claim	Damage FreshBox	CHAN SOOI SIN	Credit Account	ZND163016547225	No	LineHaul Connectivity Issue	Styrofoam/Polyfoam	Completed	0.00	147.00	3-9-2021 12:52:38 PM		17-9-2021 12:52:38 PM	5-11-2021 10:37:46 AM	5-11-2021 10:52:42 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000151	Claim	Damage	NUR FATIN	Credit Account	ZND163015876258				Info Incomplete	50.00		3-9-2021 12:31:25 PM	5-9-2021 02:36:41 PM	17-9-2021 12:31:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000150	Claim	Damage	WONG	Cash	ZND163016157158	No	Packaging Problem (Sender)	Parcel	Rejected	79.00		3-9-2021 11:48:24 AM		17-9-2021 11:48:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000148	Claim	Damage	MR NG	Credit Account	ZND162882124622	No		Parcel	New	130.00		3-9-2021 10:23:22 AM	21-9-2021 04:12:36 PM	17-9-2021 10:23:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000147	Claim	Damage	ZEN TECH INNOVATION SDN.BHD	Cash	350000447265				Rejected	200.00		2-9-2021 06:25:00 PM		16-9-2021 06:25:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000146	Claim	Damage	NURUL SUHADA BINTI RIDZUAN	Credit Account	ZND162878005317	No		Parcel	Rejected	1999.00		2-9-2021 01:03:39 PM		16-9-2021 01:03:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000145	Claim	Damage	MOHD SUKRI BIN ABDULLAH	Credit Account	ZND162879840764	No		Parcel	Rejected	1999.00		2-9-2021 12:59:43 PM		16-9-2021 12:59:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000144	Claim	Damage	SEEDRAL TUL BIN HAKIM	Credit Account	ZND162878009223	No	LineHaul Handling Issue	Parcel	Completed	1999.00	200.00	2-9-2021 12:54:01 PM		16-9-2021 12:54:01 PM	6-10-2021 11:09:43 AM	6-10-2021 11:10:06 AM	Audit Trail	Download Incident Report	Download Claim Form

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