1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/09/V1/000142	Claim	Damage	MOHD ZARUL SYAHNIZAM BIN MUSA	Credit Account	ZND162711124281	No	LineHaul Connectivity Issue	Parcel	Completed	0.00	200.00	2-9-2021 12:04:27 PM		16-9-2021 12:04:27 PM	13-10-2021 10:36:33 AM	13-10-2021 10:45:09 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000141	Claim	Lost	SILVER CT SDN BHD	Credit Account	ZND162881774200	No	Force Majeure	Parcel	Completed	255.40	200.00	2-9-2021 11:18:36 AM		16-9-2021 11:18:36 AM	8-12-2021 03:56:10 AM	14-12-2021 10:47:02 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000140	Claim	Damage FreshBox	TAN SONG CHAI	Cash	ZND163015813444	No	LineHaul Connectivity Issue	Styrofoam/Polyfoam	Completed	596.00	200.00	2-9-2021 10:28:12 AM		16-9-2021 10:28:12 AM	18-10-2021 11:42:21 AM	18-10-2021 11:44:13 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000139	Claim	Damage	Oh Siong Lai	Cash	CSH1000000393934	No		Motorbike	Rejected	1500.00		2-9-2021 09:49:53 AM		16-9-2021 09:49:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000138	Claim	Damage	NUR FATIN	Credit Account	ZND163015876548				Info Incomplete	30.00		2-9-2021 08:50:15 AM	4-9-2021 11:38:42 AM	16-9-2021 08:50:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000137	Claim	Damage	NUR FATIN	Credit Account	ZND163015876586				Info Incomplete	30.00		2-9-2021 08:44:20 AM	4-9-2021 11:39:06 AM	16-9-2021 08:44:20 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000136	Claim	Damage	roslina hassan ali	Cash	ZND163016136825				Rejected	12.00		1-9-2021 05:21:13 PM		15-9-2021 05:21:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000135	Claim	Lost	ICRYSTAL SDN BHD	Cash	ZND162710475452	No		Parcel	Rejected	212.00		1-9-2021 05:17:57 PM		15-9-2021 05:17:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/08/V2/000097	Appeal	Lost	CLICKGAMING DISTRIBUTION GROUP SDN BHD	Credit Account	ZND162601049847	No		Parcel	Completed	200.00	200.00	21-8-2021 01:17:49 PM		4-9-2021 01:17:49 PM	11-9-2021 12:17:16 PM	11-9-2021 12:17:52 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/08/V1/000134	Claim	Damage FreshBox	MUHAMMAD NIZAM MD ALI	Credit Account	ZND162880435003	No	Hub/Depo/Station Handling Issue	Parcel	Info Incomplete	50.00		31-8-2021 12:52:44 PM	21-10-2021 10:57:49 PM	14-9-2021 12:52:44 PM			Audit Trail	Download Incident Report	Download Claim Form

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