1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/09/V1/000164	Claim	Lost	MATTRESS PREMIUM OUTLET	Credit Account	ZND162812169020				Rejected	799.00		4-9-2021 01:11:47 AM		18-9-2021 01:11:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000163	Claim	Damage	MATTRESS PREMIUM OUTLET	Credit Account	ZND162877389692				Rejected	1000.00		4-9-2021 01:02:37 AM		18-9-2021 01:02:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000162	Claim	Damage	Mattress premium outlet	Credit Account	ZND162706207890				Rejected	1000.00		4-9-2021 12:52:40 AM		18-9-2021 12:52:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000161	Claim	Damage	MATTRESS PREMIUM OUTLET	Credit Account	ZND162812175854				Rejected	1000.00		4-9-2021 12:43:51 AM		18-9-2021 12:43:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000160	Claim	Damage FreshBox	LIM AH LEE	Credit Account	ZND163016721281	No	Hub/Depo/Station Handling Issue	Styrofoam/Polyfoam	Completed	145.90	145.90	3-9-2021 11:36:19 PM		17-9-2021 11:36:19 PM	5-11-2021 10:52:52 AM	5-11-2021 10:56:16 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000159	Claim	Damage FreshBox	PEGGY SEOW	Credit Account	ZND163017304797	No	Hub/Depo/Station Handling Issue	Styrofoam/Polyfoam	Completed	145.90	145.90	3-9-2021 11:28:24 PM		17-9-2021 11:28:24 PM	12-10-2021 09:11:51 AM	12-10-2021 09:22:12 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000158	Claim	Damage FreshBox	MR ONG	Credit Account	ZND163017348159	No	Hub/Depo/Station Handling Issue	Styrofoam/Polyfoam	Completed	144.90	144.90	3-9-2021 11:19:25 PM		17-9-2021 11:19:25 PM	12-10-2021 09:22:23 AM	12-10-2021 09:25:17 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000157	Claim	Damage FreshBox	NOR HAFIZA	Credit Account	ZND163016633546				Info Incomplete	100.00		3-9-2021 06:16:57 PM	6-9-2021 11:08:49 AM	17-9-2021 06:16:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000156	Claim	Damage FreshBox	NOR HAFIZA	Credit Account	ZND163016600715				Info Incomplete	200.00		3-9-2021 06:11:21 PM	6-9-2021 11:09:10 AM	17-9-2021 06:11:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000155	Claim	Damage FreshBox	NOR HAFIZA	Credit Account	ZND163016641503				Info Incomplete	0.00		3-9-2021 06:02:49 PM	6-9-2021 10:54:13 AM	17-9-2021 06:02:49 PM			Audit Trail	Download Incident Report	Download Claim Form

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