1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/09/V1/000312	Claim	Damage	AISHAKIF ENTERPRESS	Cash	ZND163072316834	No	Packaging Problem (Sender)	Parcel	Rejected	44.00		18-9-2021 07:14:11 PM		2-10-2021 07:14:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000311	Claim	Damage	AISHAKIF ENTERPRESS	Cash	ZND163070476325	No	Packaging Problem (Sender)	Parcel	Rejected	53.00		17-9-2021 07:32:20 PM		1-10-2021 07:32:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000310	Claim	Damage	ZEN TECH INNOVATION SDN.BHD	Credit Account	350000447265	No	Force Majeure	Pallet	Rejected	200.00		17-9-2021 06:54:23 PM		1-10-2021 06:54:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000309	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	LCWH-15/09/21	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	200.00		17-9-2021 06:46:20 PM		1-10-2021 06:46:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000308	Claim	Damage FreshBox	NIK AHMAD RUSHDAN	Credit Account	ZND163070556195				Rejected	0.00		17-9-2021 06:39:40 PM		1-10-2021 06:39:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000307	Claim	Damage	Yvonne ding jia hui	Cash	ZND163072222333	No	LineHaul Handling Issue	Styrofoam/Polyfoam	Info Incomplete	120.00		17-9-2021 11:43:05 AM	22-9-2021 02:20:55 PM	1-10-2021 11:43:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000306	Claim	Damage FreshBox	CHEONG SOCK LENG	Credit Account	ZND163072051803	No	LineHaul Connectivity Issue	Styrofoam/Polyfoam	Completed	179.20	179.20	16-9-2021 09:01:00 PM		30-9-2021 09:01:00 PM	5-11-2021 10:24:51 AM	5-11-2021 10:28:18 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000305	Claim	Damage FreshBox	ANGEL LOO	Credit Account	ZND163071977104	No	LineHaul Connectivity Issue	Styrofoam/Polyfoam	Completed	187.40	187.40	16-9-2021 08:57:37 PM		30-9-2021 08:57:37 PM	12-11-2021 01:55:20 AM	12-11-2021 01:59:51 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000304	Claim	Lost	Mmatrix Sdn Bhd	Credit Account	ZND162709307160	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	10.60		16-9-2021 08:12:21 PM		30-9-2021 08:12:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000303	Claim	Lost	Mmatrix Sdn Bhd	Credit Account	ZND162709307139	No	Hub/Depo/Station Handling Issue	Parcel	Rejected	10.60		16-9-2021 08:11:13 PM		30-9-2021 08:11:13 PM			Audit Trail	Download Incident Report	Download Claim Form

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