1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/09/V1/000322	Claim	Lost	Mmatrix Sdn Bhd	Credit Account	ZND162135385305	No	LineHaul Handling Issue	Parcel	Completed	433.54	200.00	20-9-2021 04:26:02 PM		4-10-2021 04:26:02 PM	7-10-2021 10:15:06 AM	7-10-2021 10:27:36 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000321	Claim	Lost	Mmatrix Sdn Bhd	Credit Account	ZND162074617864	No	LineHaul Connectivity Issue	Parcel	Completed	433.54	200.00	20-9-2021 04:20:36 PM		4-10-2021 04:20:36 PM	5-11-2021 05:19:08 AM	5-11-2021 05:27:24 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000320	Claim	Lost	HHS HOCK SENG TRADING	Credit Account	ZND163070454385	No	Hub/Depo/Station Handling Issue	Parcel	Completed	60.00	60.00	20-9-2021 03:59:44 PM		4-10-2021 03:59:44 PM	6-10-2021 09:32:23 AM	6-10-2021 09:33:26 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000319	Claim	Damage	BROMBURG HOROLOGY RESOURCES - TAM JUN YEW	Credit Account	ZND163172051918				Info Incomplete	0.00		20-9-2021 03:10:12 PM	27-10-2021 04:00:01 PM	4-10-2021 03:10:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000318	Claim	Lost	ACER SALES AND SERVICES	Credit Account	MJFMPK2108094-01-BKI	No		Pallet	Rejected	6136.00		20-9-2021 02:47:14 PM		4-10-2021 02:47:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000317	Claim	Damage	HAYLA SOLUTION	Credit Account	ZND163069695317				Rejected	175.00		20-9-2021 01:26:53 PM		4-10-2021 01:26:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000316	Claim	Damage FreshBox	FONG QIN YING	Credit Account	ZND163072648799	No	Packaging Problem (Sender)	Styrofoam/Polyfoam	Rejected	136.00		20-9-2021 01:23:16 PM		4-10-2021 01:23:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000315	Claim	Damage	HAYLA SOLUTION	Credit Account	ZND163072665772				Rejected	175.00		20-9-2021 01:19:55 PM		4-10-2021 01:19:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000314	Claim	Damage FreshBox	NIK AHMAD RUSHDAN	Credit Account	ZND163070556195				Rejected	0.00		20-9-2021 09:31:10 AM		4-10-2021 09:31:10 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/09/V1/000313	Claim	Damage FreshBox	Goh Yiap Ruey	Credit Account	ZND163172014401	No	Hub/Depo/Station Handling Issue	Styrofoam/Polyfoam	Completed	500.00	200.00	19-9-2021 09:00:36 PM		3-10-2021 09:00:36 PM		2-10-2021 11:43:40 AM	Audit Trail	Download Incident Report	Download Claim Form

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