Customer Claim System
Thu, 25 Jun 2026
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Claim Type
Appeal
Claim
Submission Date
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Status
Info Incomplete
Rejected
Pending Responsible Staff Details
Pending by Operation
Pending Responsible Staff and Customer Appeal
Completed
New
Pending Responsible Staff and Payment Details
Pending Responsible Staff Details and Pending Upload Payment from Insurance Company
Info Insufficient
Pending by Claim Dept
Pending Verification by IO
Pending Amount Revision
Change Operation PIC Request
Pending Payment
New Claim Submitted
Pending Responsible Staff and Payment Details (Appeal)
Appeal by Customer
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Claim Reference No.
Claim/Appeal
Claim Type
Customer Name
Customer Type
Waybill/Tracking No.
Insured?
Claim Category
Shipment Type
Status
Estimated Claim Amount (RM)
Claimed Amount (RM)
Date Submitted
Due Date
Overall Due Date (14 Days)
Finance Submission Date
Completed Date
Audit Trail
CL/2021/09/V1/000342
Claim
Damage
AISHAKIF ENTERPRESE
Cash
ZND163070476325
Rejected
53.00
22-9-2021 04:20:53 PM
6-10-2021 04:20:53 PM
Audit Trail
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CL/2021/09/V1/000341
Claim
Lost
Puan Sarina Bt Juraini
Credit Account
W1000034029496
Rejected
157.00
22-9-2021 04:16:42 PM
6-10-2021 04:16:42 PM
Audit Trail
Download Incident Report
Download Claim Form
CL/2021/09/V1/000340
Claim
Damage FreshBox
NOOR MASTURA
Credit Account
RTSZND163068934080
Rejected
0.00
22-9-2021 04:04:26 PM
6-10-2021 04:04:26 PM
Audit Trail
Download Incident Report
Download Claim Form
CL/2021/09/V1/000339
Claim
Lost
Zelcos Marketing Sdn Bhd
Credit Account
ZND162811769306.
Info Incomplete
0.00
22-9-2021 03:57:16 PM
25-9-2021 09:58:57 AM
6-10-2021 03:57:16 PM
Audit Trail
Download Incident Report
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CL/2021/09/V1/000338
Claim
Lost
Nur Iman ahmad
Credit Account
ZND163071353472
No
Force Majeure
Parcel
Rejected
389.80
22-9-2021 02:48:54 PM
6-10-2021 02:48:54 PM
Audit Trail
Download Incident Report
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CL/2021/09/V1/000337
Claim
Lost
Zelcos Marketing Sdn Bhd
Credit Account
ZND162811769306
Info Incomplete
0.00
22-9-2021 12:19:53 PM
24-9-2021 03:34:02 PM
6-10-2021 12:19:53 PM
Audit Trail
Download Incident Report
Download Claim Form
CL/2021/09/V1/000336
Claim
Damage
LI WAN
Credit Account
ZND163070433946
Info Incomplete
138.00
22-9-2021 09:21:55 AM
24-9-2021 03:04:15 PM
6-10-2021 09:21:55 AM
Audit Trail
Download Incident Report
Download Claim Form
CL/2021/09/V1/000335
Claim
Damage
TAM JUN YEW
Credit Account
ZND163172021676
Info Incomplete
0.00
22-9-2021 12:51:36 AM
27-10-2021 04:00:32 PM
6-10-2021 12:51:36 AM
Audit Trail
Download Incident Report
Download Claim Form
CL/2021/09/V1/000334
Claim
Damage
MATTRESS PREMIUM OUTLET
Credit Account
ZND162877389692
Rejected
1000.00
21-9-2021 10:28:16 PM
5-10-2021 10:28:16 PM
Audit Trail
Download Incident Report
Download Claim Form
CL/2021/09/V1/000333
Claim
Lost
MATTRESS PREMIUM OUTLET
Credit Account
ZND162812169020
No
Hub/Depo/Station Handling Issue
Parcel
Rejected
799.00
21-9-2021 10:15:17 PM
5-10-2021 10:15:17 PM
Audit Trail
Download Incident Report
Download Claim Form
14,270 items found, displaying 13,941 to 13,950.
1,391
,
1,392
,
1,393
,
1,394
,
1,395
,
1,396
,
1,397
,
1,398
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