1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/06/V1/003831	Claim	Damage	HJ EXPRESS	Credit Account	ZND168719221939	No	Force Majeure	Express	Rejected	222.00		26-6-2023 03:01:19 PM		10-7-2023 03:01:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003830	Claim	Lost	MR. STEVEN CHEN CHIN SHEN	Credit Account	ZND168554216046	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	600.00	200.00	26-6-2023 02:18:29 PM	29-7-2023 12:14:11 PM	10-7-2023 02:18:29 PM	27-7-2023 12:11:56 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003829	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND168719198460	No	Force Majeure	Express	Info Incomplete	200.00		26-6-2023 12:02:52 PM		10-7-2023 12:02:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003828	Claim	Damage	Wijaya Aman Enterprise (ms gan)	Credit Account	ZND168561825576	No	Force Majeure	Express	Pending Responsible Staff Details	899.00	200.00	26-6-2023 11:28:08 AM	10-8-2023 09:26:09 AM	10-7-2023 11:28:08 AM	8-8-2023 09:25:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003827	Claim	Damage FreshBox	Bee Lan Chan	Credit Account	ZND168563035447	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	0.00	99.80	25-6-2023 05:30:31 PM	12-8-2023 12:01:32 PM	9-7-2023 05:30:31 PM	10-8-2023 11:59:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003826	Claim	Lost	Stanley Chan (Global Frontier Express - A/W3910432000	Credit Account	ZND168555318770	No	Hub/Depo/Station Handling Issue	Express	Rejected	0.00		25-6-2023 03:23:25 PM		9-7-2023 03:23:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003825	Claim	Delay Delivery Premium Parcel	mikaf maju enterprise	Prepaid Account	ZND168718892611	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00	100.00	25-6-2023 11:49:37 AM		9-7-2023 11:49:37 AM	24-8-2023 03:26:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003824	Claim	Damage	SUPER BOX ENTERPRISE	Credit Account	ZND168719311838	No	Hub/Depo/Station Handling Issue	Value Pack	Rejected	88.00		24-6-2023 03:33:11 PM		8-7-2023 03:33:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003823	Claim	Lost	HING SOO YEE	Credit Account	350994011916				Info Incomplete	190.00		24-6-2023 12:31:42 PM	28-6-2023 10:28:38 AM	8-7-2023 12:31:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003822	Claim	Damage	Jo Decor Furniture	Credit Account	ZND168717941563				Info Incomplete	263.00		23-6-2023 11:01:38 PM	28-6-2023 10:28:00 AM	7-7-2023 11:01:38 PM			Audit Trail	Download Incident Report	Download Claim Form

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