1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/06/V1/003801	Claim	Damage	Mandy Chia (contact Jennifer)	Credit Account	ZND168562482556	No	Force Majeure	Express	Rejected	264.00		21-6-2023 05:04:34 PM		5-7-2023 05:04:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003800	Claim	Lost	Leeya	Credit Account	ZND168557382557	No	Hub/Depo/Station Handling Issue	Express	Info Incomplete	0.00		21-6-2023 03:55:44 PM	12-7-2023 11:59:39 AM	5-7-2023 03:55:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003799	Claim	Damage	BEE BOY PLT	Cash	ZND168561324888	No	Force Majeure	Express	Rejected	95.00		21-6-2023 03:54:56 PM		5-7-2023 03:54:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003798	Claim	Damage	mohamad airil azme bin zainal	Cash	ZND168717494168	No	Force Majeure	Express	Rejected	450.00		21-6-2023 03:31:15 PM		5-7-2023 03:31:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003797	Claim	Damage	Thevanayagi Murgis	Prepaid Account	ZND168717341998	No	Force Majeure	FreshBox	Rejected	141.50		21-6-2023 03:18:23 PM		5-7-2023 03:18:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003796	Claim	Lost	Xavier lim wei zhang	Credit Account	ZND168555284136	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	21-6-2023 11:51:54 AM	26-8-2023 10:06:48 AM	5-7-2023 11:51:54 AM	24-8-2023 10:00:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003795	Claim	Damage	Tan Boon Yong	Credit Account	ZND168562242129	No	Force Majeure	Express	Pending Responsible Staff Details	465.00	200.00	21-6-2023 11:38:57 AM	15-7-2023 02:08:32 PM	5-7-2023 11:38:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003794	Claim	Damage	TWOS SEATING SDN BHD	Credit Account	ZND168562064837				Rejected	0.00		20-6-2023 05:04:17 PM		4-7-2023 05:04:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003793	Claim	Damage	GLOBAL EXPRESS INTEGRTED D9510657000	Credit Account	ZND168557694537				Rejected	250.00		20-6-2023 04:41:39 PM		4-7-2023 04:41:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003792	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168558220070	No	Force Majeure	Express	Pending Responsible Staff Details	35.00	35.00	20-6-2023 04:15:07 PM	7-7-2023 03:13:31 PM	4-7-2023 04:15:07 PM	5-7-2023 03:12:00 AM		Audit Trail	Download Incident Report	Download Claim Form

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