1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/06/V1/003811	Claim	Damage FreshBox	TEOH WEI QI	Prepaid Account	ZND168563062290	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	131.00	131.00	23-6-2023 02:53:22 PM	16-7-2023 05:51:40 PM	7-7-2023 02:53:22 PM	14-7-2023 05:41:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003810	Claim	Delay Delivery Premium Parcel	TAN CHUN KEAT	Cash	ZND168718453997	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	23-6-2023 01:04:59 PM	12-8-2023 02:23:14 PM	7-7-2023 01:04:59 PM	10-8-2023 02:16:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003809	Claim	Damage	Miss Jerry Store	Cash	ZND168717488815	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	22-6-2023 04:40:11 PM	19-7-2023 12:00:26 PM	6-7-2023 04:40:11 PM	17-7-2023 11:52:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003808	Claim	Damage	KIEN HIN TRADING SDN BHD	Credit Account	BX23041900007	No	Force Majeure	Express	Pending Responsible Staff Details	400.00	200.00	22-6-2023 03:57:29 PM	31-8-2023 03:55:56 PM	6-7-2023 03:57:29 PM	29-8-2023 03:52:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003807	Claim	Damage	wong chung sin	Credit Account	ZND168717827997	No	Hub/Depo/Station Handling Issue	Premium	Rejected	280.00		22-6-2023 02:35:19 PM		6-7-2023 02:35:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003806	Claim	Damage FreshBox	MUHAMAD NURZEB HEIDY BIN MOHD ZULKIFLI	Cash	ZND168563196087				Rejected	150.00		22-6-2023 01:55:48 PM		6-7-2023 01:55:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003805	Claim	Damage FreshBox	MUHAMMAD YUSUF	Cash	ZND168563202115				Rejected	140.00		22-6-2023 01:41:19 PM		6-7-2023 01:41:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003804	Claim	Damage	NOLIZA MAT SULONG	Cash	DKMN-DTPG-20230619-03781	Yes	Force Majeure	Motorbike	Pending Responsible Staff Details	365.00	0.00	22-6-2023 12:46:19 PM	11-7-2024 01:10:44 PM	6-7-2023 12:46:19 PM	6-2-2024 04:53:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003803	Claim	Damage FreshBox	PANG KOK ENG	Credit Account	ZND168717833479	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	269.00	200.00	22-6-2023 11:10:30 AM	26-8-2023 11:52:25 AM	6-7-2023 11:10:30 AM	24-8-2023 11:48:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/06/V1/003802	Claim	Lost	YAMEI	Prepaid Account	YMMYFS5004633	No	Hub/Depo/Station Handling Issue	Express	Rejected	140.00		21-6-2023 05:25:37 PM		5-7-2023 05:25:37 PM			Audit Trail	Download Incident Report	Download Claim Form

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