1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/11/V1/004637	Claim	Damage	MMAG DIGITAL SDN BHD C/O WAREHOUSE	Credit Account	ZND169825200696	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1999.00	200.00	9-11-2023 11:33:35 AM	17-12-2023 02:07:09 PM	23-11-2023 11:33:35 AM	15-12-2023 02:06:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004636	Claim	Damage	CM Wan	Credit Account	ZND169830369845	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	367.73	200.00	9-11-2023 11:31:36 AM	5-1-2024 12:07:21 PM	23-11-2023 11:31:36 AM	3-1-2024 12:04:23 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004635	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND169774344649	No	Driver Issue	Express	Pending Responsible Staff Details	50.00	50.00	9-11-2023 11:11:30 AM	30-11-2023 02:15:45 PM	23-11-2023 11:11:30 AM	28-11-2023 02:12:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004634	Claim	Damage FreshBox	Fenny	Prepaid Account	ZND169828625625				Rejected	200.00		8-11-2023 04:28:04 PM		22-11-2023 04:28:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004633	Claim	Damage FreshBox	Kho Ah Bee	Prepaid Account	ZND169828625793				Rejected	200.00		8-11-2023 04:25:07 PM		22-11-2023 04:25:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004632	Claim	Damage FreshBox	KOAY POH LENG	Prepaid Account	ZND169828625571				Rejected	200.00		8-11-2023 04:18:55 PM		22-11-2023 04:18:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004631	Claim	Damage FreshBox	Joey ting	Prepaid Account	ZND169828626349				Rejected	200.00		8-11-2023 04:15:38 PM		22-11-2023 04:15:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004630	Claim	Delay Delivery Premium Parcel	PC TEMERLOH	Cash	ZND169829620476	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff and Payment Details	0.00	365.00	8-11-2023 02:50:47 PM	18-1-2024 09:18:24 AM	22-11-2023 02:50:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004629	Claim	Damage FreshBox	MUHD ADHA	Credit Account	ZND169828795335				Rejected	0.00		8-11-2023 11:41:33 AM		22-11-2023 11:41:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004628	Claim	Lost	mmatrix	Credit Account	ZND169824492979				Rejected	10.00		8-11-2023 10:46:08 AM		22-11-2023 10:46:08 AM			Audit Trail	Download Incident Report	Download Claim Form

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