1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/11/V1/004617	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	CND169829838147001				Rejected	23.00		6-11-2023 04:50:15 PM		20-11-2023 04:50:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004616	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169829274273	No	Force Majeure	Express	Pending Responsible Staff Details	55.00	55.00	6-11-2023 04:18:39 PM	13-12-2023 12:02:40 PM	20-11-2023 04:18:39 PM	11-12-2023 11:47:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004615	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	ZND169828835826	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	6-11-2023 12:32:40 PM	26-11-2023 10:18:01 AM	20-11-2023 12:32:40 PM	24-11-2023 10:16:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004614	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	ZND169828832122				Rejected	100.00		6-11-2023 12:22:38 PM		20-11-2023 12:22:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004613	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (EDMUND)	Credit Account	ZND169828823854				Rejected	100.00		6-11-2023 12:15:32 PM		20-11-2023 12:15:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004612	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (EDMUND)	Credit Account	ZND169828723291	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		6-11-2023 12:08:48 PM		20-11-2023 12:08:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004611	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND169826709600				Rejected	2099.00		6-11-2023 12:02:57 PM		20-11-2023 12:02:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004610	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND169826516567				Rejected	2000.00		6-11-2023 11:54:10 AM		20-11-2023 11:54:10 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004609	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND169826280123				Rejected	7499.00		6-11-2023 11:47:05 AM		20-11-2023 11:47:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004608	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND169775641969				Rejected	1899.00		6-11-2023 10:59:32 AM		20-11-2023 10:59:32 AM			Audit Trail	Download Incident Report	Download Claim Form

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