1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/11/V1/004667	Claim	Damage	NOR ASMIDAR BINTI ABDUL RAHMAN	Credit Account	ZND169829978386	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		17-11-2023 12:59:46 PM		1-12-2023 12:59:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004666	Claim	Damage	ho see yean	Credit Account	ZND169833145989	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1190.00	200.00	17-11-2023 11:40:56 AM	26-1-2024 02:28:55 PM	1-12-2023 11:40:56 AM	24-1-2024 02:19:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004665	Claim	Lost	mmatrix	Credit Account	ZND169832059034	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	649.00	200.00	17-11-2023 10:35:16 AM	17-12-2023 02:41:21 PM	1-12-2023 10:35:16 AM	15-12-2023 02:40:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004664	Claim	Damage	CM Wan	Credit Account	ZND169834847349	No	Force Majeure	Express	Pending Responsible Staff Details	117.24	117.24	16-11-2023 04:44:46 PM	24-2-2024 04:30:38 PM	30-11-2023 04:44:46 PM	22-2-2024 04:28:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004663	Claim	Damage	TAN CHUNG HUNG	Prepaid Account	ZND169836425422				Rejected	2800.00		16-11-2023 03:38:27 PM		30-11-2023 03:38:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004662	Claim	Lost	CHUNG KIT MUN	Prepaid Account	ZND169832079957				Rejected	1652.00		16-11-2023 02:12:56 PM		30-11-2023 02:12:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004661	Claim	Damage	TND EXPRESS (M) SDN BHD.	Credit Account	ZND169829255425				Rejected	198.55		16-11-2023 01:14:39 PM		30-11-2023 01:14:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004660	Claim	Damage	TANRADIO.COM	Credit Account	ZND169834536373	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2399.00	2399.00	16-11-2023 12:21:27 PM	29-2-2024 09:50:36 AM	30-11-2023 12:21:27 PM	24-1-2024 02:16:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004659	Claim	Delay Delivery Premium Parcel	Mohan	Credit Account	ZND169691770279	No	Hub/Depo/Station Handling Issue	Premium	Rejected	200.00		16-11-2023 12:12:19 PM		30-11-2023 12:12:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/11/V1/004658	Claim	Damage	ASJ Solutions Sdn Bhd	Credit Account	ZND169834697647				Rejected	100.69		15-11-2023 05:49:59 PM		29-11-2023 05:49:59 PM			Audit Trail	Download Incident Report	Download Claim Form

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