1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/12/V1/004846	Claim	Damage	Mohammad Syafiq	Prepaid Account	ZND170200583792				Rejected	50.00		11-12-2023 06:56:16 PM		25-12-2023 06:56:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004845	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170026264769	No	Force Majeure	Express	Pending Responsible Staff Details	35.00	35.00	11-12-2023 04:04:41 PM	7-1-2024 03:49:47 PM	25-12-2023 04:04:41 PM	5-1-2024 03:46:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004844	Claim	Short Piece	TAN BOON SUN	Prepaid Account	ZND169834237911				Rejected	45.00		11-12-2023 01:22:42 AM		25-12-2023 01:22:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004843	Claim	Lost	Nina Liew (SME)	Prepaid Account	6565256423	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	400.00	200.00	11-12-2023 01:12:57 AM	3-3-2024 03:52:08 PM	25-12-2023 01:12:57 AM	1-3-2024 03:49:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004842	Claim	Delay Delivery Premium Parcel	TAN BOON SUN	Prepaid Account	ZND170027228852	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	100.00	100.00	11-12-2023 01:09:50 AM	4-1-2024 05:26:22 PM	25-12-2023 01:09:50 AM	2-1-2024 05:08:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004841	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	CND169835253231001	No	Force Majeure	Express	Pending Responsible Staff Details	30.00	30.00	10-12-2023 10:56:44 AM	7-1-2024 03:55:51 PM	24-12-2023 10:56:44 AM	5-1-2024 03:50:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004840	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170025550894	No	Force Majeure	Express	Pending Responsible Staff Details	15.00	15.00	10-12-2023 09:31:45 AM	13-1-2024 02:25:41 PM	24-12-2023 09:31:45 AM	11-1-2024 02:23:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004839	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND170015026149				Rejected	210.00		9-12-2023 04:57:49 PM		23-12-2023 04:57:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004838	Claim	Damage	C HOME FURNITURE SDN BHD	Credit Account	ZND170022432445				Info Incomplete	100.00		9-12-2023 11:52:24 AM	14-12-2023 02:32:14 PM	23-12-2023 11:52:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004837	Claim	Damage	AMT PC DISTRIBUTORS SDN BHD	Credit Account	ZND170027412817				Rejected	476.00		8-12-2023 06:47:55 PM		22-12-2023 06:47:55 PM			Audit Trail	Download Incident Report	Download Claim Form

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