1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/12/V1/004836	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170025549386	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	40.00	40.00	8-12-2023 05:51:36 PM	7-1-2024 03:59:47 PM	22-12-2023 05:51:36 PM	5-1-2024 03:55:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004835	Claim	Lost	MR SHAN	Credit Account	ZND170026720579	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	860.00		8-12-2023 05:04:23 PM		22-12-2023 05:04:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004834	Claim	Damage	LIKE BUG SDN BHD	Credit Account	ZND170021528491	No	Hub/Depo/Station Handling Issue	Express	Rejected	220.00		8-12-2023 05:03:00 PM		22-12-2023 05:03:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004833	Claim	Delay Delivery Premium Parcel	Norfarahana Binti Mohamed	Credit Account	ZND170026224190				Rejected	145.00		8-12-2023 04:58:29 PM		22-12-2023 04:58:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004832	Claim	Damage	Ceva Logistics (M) Sdn Bhd	Credit Account	ZND170017103718	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	264.00	200.00	8-12-2023 04:56:11 PM	4-1-2024 08:38:28 AM	22-12-2023 04:56:11 PM	2-1-2024 08:34:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004831	Claim	Damage	Syafiq	Prepaid Account	ZND170026941011				Rejected	0.00		8-12-2023 04:32:40 PM		22-12-2023 04:32:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004830	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND170021699375	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	8-12-2023 04:24:41 PM	26-9-2024 02:31:03 PM	22-12-2023 04:24:41 PM	24-9-2024 02:29:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004829	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND170027030875	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	599.00	200.00	8-12-2023 04:20:04 PM	30-12-2023 03:26:21 PM	22-12-2023 04:20:04 PM	28-12-2023 03:18:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004828	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND169835253231	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	8-12-2023 04:07:55 PM	30-12-2023 06:08:28 PM	22-12-2023 04:07:55 PM	28-12-2023 05:54:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004827	Claim	Damage	VARIOUS FURNITURE SDN BHD	Credit Account	ZND170025623390	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	116.00	116.00	8-12-2023 01:49:50 PM	21-1-2024 01:14:32 PM	22-12-2023 01:49:50 PM			Audit Trail	Download Incident Report	Download Claim Form

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