1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/12/V1/004886	Claim	Damage	CM Wan	Credit Account	ZND170202282310	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	209.73	200.00	18-12-2023 03:14:10 PM	24-3-2024 02:25:52 PM	1-1-2024 03:14:10 PM	22-3-2024 02:18:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004885	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND170202635543	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	1619.00	1614.00	18-12-2023 02:26:28 PM	28-6-2024 01:51:37 PM	1-1-2024 02:26:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004884	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND170202504221	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	18-12-2023 02:13:21 PM	7-1-2024 04:41:35 PM	1-1-2024 02:13:21 PM	5-1-2024 04:39:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004883	Claim	Damage	COLOR LIFE SDN BHD	Cash	ZND170201888544	No	Force Majeure	Express	Pending Responsible Staff Details	150.00	150.00	18-12-2023 12:33:24 PM	21-1-2024 01:54:20 PM	1-1-2024 12:33:24 PM	19-1-2024 01:51:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004882	Claim	Damage	poe express	Cash	LH20231212-C0016				Rejected	235.00		18-12-2023 11:53:48 AM		1-1-2024 11:53:48 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004881	Claim	Lost	Veness Chong	Credit Account	HTG1700624459174	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	18-12-2023 11:27:45 AM	19-1-2024 04:44:56 PM	1-1-2024 11:27:45 AM	17-1-2024 04:41:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004880	Claim	Lost	Veness Chong	Credit Account	HTG1700545762022	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	18-12-2023 11:26:30 AM	19-1-2024 04:48:07 PM	1-1-2024 11:26:30 AM	17-1-2024 04:41:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004879	Claim	Lost	ATMUA FURNISHING (M) SDN BHD	Credit Account	ZND170201557624	No	Hub/Depo/Station Handling Issue	Express	Rejected	1085.00		18-12-2023 09:26:25 AM		1-1-2024 09:26:25 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004878	Claim	Damage	Urban Food Products Sdn Bhd	Credit Account	ZND170203316779				Rejected	30.00		17-12-2023 12:00:46 PM		31-12-2023 12:00:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/12/V1/004877	Claim	Damage	Mastron Electrical & Furniture Trading	Prepaid Account	ZND170202591108	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	350.00	200.00	16-12-2023 08:56:52 PM	4-1-2024 04:59:02 PM	30-12-2023 08:56:52 PM	2-1-2024 04:58:52 AM		Audit Trail	Download Incident Report	Download Claim Form

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