1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005570	Claim	Damage FreshBox	CHANDRAMOHAN	Cash	ZND170447929674	No	Hub/Depo/Station Handling Issue	FreshBox	Pending by Operation	200.00		22-2-2024 03:54:16 PM	25-2-2024 03:45:31 PM	7-3-2024 03:54:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005569	Claim	Lost	LIM JOJO	Credit Account	ZND170613635200				Rejected	3324.00		22-2-2024 03:25:07 PM		7-3-2024 03:25:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005568	Claim	Damage FreshBox	CHANDRAMOHAN	Cash	ZND170447980873	No	LineHaul Connectivity Issue	FreshBox	Pending by Operation	201.00		22-2-2024 02:31:36 PM	25-2-2024 03:49:40 PM	7-3-2024 02:31:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005567	Claim	Damage	Ritma Prestasi Sdn Bhd	Credit Account	ZND170828530680	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	788.00	200.00	22-2-2024 02:27:12 PM	26-8-2024 05:45:10 PM	7-3-2024 02:27:12 PM	24-8-2024 05:42:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005566	Claim	Damage FreshBox	CHANDRAMOHAN	Cash	ZND170447968895	No	LineHaul Connectivity Issue	FreshBox	Pending by Operation	230.00		22-2-2024 02:21:52 PM	25-2-2024 03:57:52 PM	7-3-2024 02:21:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005565	Claim	Damage FreshBox	CHANDRAMOHAN	Cash	ZND170447933190	No	Hub/Depo/Station Handling Issue	FreshBox	Pending by Operation	250.00		22-2-2024 02:07:42 PM	25-2-2024 03:37:37 PM	7-3-2024 02:07:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005564	Claim	Damage	Ooi Hooi Liew	Credit Account	ZND170827395723	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	19.90		22-2-2024 12:39:10 PM	28-2-2024 10:37:06 AM	7-3-2024 12:39:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005563	Claim	Lost	HOMBRE RICO ENTERPRISE	Prepaid Account	ZND170557466137	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	113.80	113.80	22-2-2024 12:04:23 PM	25-3-2024 12:00:54 PM	7-3-2024 12:04:23 PM	23-3-2024 11:54:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005562	Claim	Lost	HOMBRE RICO ENTERPRISE	Prepaid Account	ZND170557462856	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	260.10	200.00	22-2-2024 12:01:46 PM	25-3-2024 11:53:34 AM	7-3-2024 12:01:46 PM	23-3-2024 11:47:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005561	Claim	Damage	SEA CAPITAL SEAFOOD	Cash	CND170828946481002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	295.00	200.00	22-2-2024 12:00:21 PM	19-4-2024 10:07:12 AM	7-3-2024 12:00:21 PM			Audit Trail	Download Incident Report	Download Claim Form

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