1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005600	Claim	Lost	Ming	Credit Account	HTG1705983240620	No	Hub/Depo/Station Handling Issue	Express	Rejected	1186.00		27-2-2024 12:07:57 PM		12-3-2024 12:07:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005599	Claim	Lost	PENI GROUP SDN. BHD	Credit Account	ZND170612171303	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	204.30	200.00	27-2-2024 12:03:11 PM	10-5-2024 02:52:42 PM	12-3-2024 12:03:11 PM	8-5-2024 02:47:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005598	Claim	Lost	Qian Li Niao Logistic Intl	Credit Account	FG000038129	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	199.21	199.21	26-2-2024 04:36:11 PM	8-3-2024 03:35:10 PM	11-3-2024 04:36:11 PM	6-3-2024 03:19:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005597	Claim	Lost	Alex Then	Credit Account	ZND170612077711	No	Driver Issue	Express	Info Incomplete	179.00		26-2-2024 03:46:49 PM	29-5-2024 03:09:19 PM	11-3-2024 03:46:49 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005596	Claim	Damage	FIRST MEDIXX SDN BHD	Credit Account	ZND170828636306	No	Force Majeure	Express	Pending Responsible Staff Details	174.00	174.00	26-2-2024 02:47:27 PM	3-4-2024 12:29:04 PM	11-3-2024 02:47:27 PM	1-4-2024 12:11:52 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005595	Claim	Damage	ARDENCE VENTURE SDN BHD	Credit Account	ZND170800722553	No	Hub/Depo/Station Handling Issue	Express	Rejected	510.00		26-2-2024 11:57:34 AM		11-3-2024 11:57:34 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005594	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND170561742999	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1499.00	200.00	26-2-2024 11:06:19 AM	24-3-2024 12:31:30 PM	11-3-2024 11:06:19 AM	22-3-2024 12:31:08 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005593	Claim	Damage	HEALTHY LINKS MEDICAL SUPPLIES SDN BHD	Prepaid Account	ZND170828764757	Yes	Force Majeure	Express	Pending Responsible Staff Details	200.00	173.84	26-2-2024 09:30:00 AM	16-4-2025 01:04:52 PM	11-3-2024 09:30:00 AM	31-7-2024 02:57:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005592	Claim	Damage	HJ EXPRESS	Credit Account	ZND170829880937				Info Incomplete	810.00		25-2-2024 10:39:47 PM	29-2-2024 10:17:53 AM	10-3-2024 10:39:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005591	Claim	Damage	AIK HOE	Credit Account	ZND170828338231	No	Hub/Depo/Station Handling Issue	Express	Rejected	250.00		25-2-2024 02:07:06 PM		10-3-2024 02:07:06 PM			Audit Trail	Download Incident Report	Download Claim Form

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