1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005580	Claim	Lost	yamei	Credit Account	YMMY50001455	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	200.00	200.00	23-2-2024 03:51:54 PM	7-4-2024 10:59:46 AM	8-3-2024 03:51:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005579	Claim	Missing Content	Yamei	Credit Account	YMMY50001844	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	200.00	200.00	23-2-2024 03:43:22 PM	7-4-2024 11:19:49 AM	8-3-2024 03:43:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005578	Claim	Damage	Ritz Wallcovering Sdn Bhd	Credit Account	ZND170829041192	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	253.00	200.00	23-2-2024 03:07:52 PM	24-3-2024 12:43:55 PM	8-3-2024 03:07:52 PM	22-3-2024 12:39:09 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005577	Claim	Damage	Ng Kai Wen	Prepaid Account	ZND170829565476	Yes	Hub/Depo/Station Handling Issue	Express	Rejected	800.00		23-2-2024 12:01:45 PM		8-3-2024 12:01:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005576	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND170827714852	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		23-2-2024 11:55:03 AM		8-3-2024 11:55:03 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005575	Claim	Damage	90 Hot Sdn Bhd	Credit Account	ZND170615354703				Rejected	0.00		23-2-2024 10:40:47 AM		8-3-2024 10:40:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005574	Claim	Lost	Pinky Liew	Prepaid Account	ZND170614310625	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	510.00		22-2-2024 06:26:12 PM	28-2-2024 09:57:32 AM	7-3-2024 06:26:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005573	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170801273450				Rejected	30.00		22-2-2024 04:59:43 PM		7-3-2024 04:59:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005572	Claim	Lost	Liew Eu Joon	Credit Account	ZND170827801545	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	0.00	145.67	22-2-2024 04:51:07 PM	10-5-2024 03:23:58 PM	7-3-2024 04:51:07 PM	8-5-2024 03:20:21 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005571	Claim	Damage FreshBox	CHANDRAMOHAN	Cash	ZND170447925218	No	Hub/Depo/Station Handling Issue	FreshBox	Pending by Operation	200.00		22-2-2024 04:09:32 PM	25-2-2024 05:04:32 PM	7-3-2024 04:09:32 PM			Audit Trail	Download Incident Report	Download Claim Form

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