1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/04/V1/005868	Claim	Lost	NUR NABILAH BT RAMLI	Credit Account	ZND171090010856	No	Hub/Depo/Station Handling Issue	Express	Rejected	360.00		2-4-2024 10:35:13 AM		16-4-2024 10:35:13 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005867	Claim	Lost	AHMAD NADZRI AHMAD SURI	Credit Account	ZND171090012508				Rejected	371.00		2-4-2024 10:25:18 AM		16-4-2024 10:25:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005866	Claim	Damage	CHRIS TENG	Credit Account	ZND171090022040	No	Hub/Depo/Station Handling Issue	Express	Rejected	20.00		2-4-2024 10:02:27 AM		16-4-2024 10:02:27 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005865	Claim	Damage	nasiruddin bin zulkefali	Credit Account	ZND171149129669				Rejected	105.00		2-4-2024 09:42:29 AM		16-4-2024 09:42:29 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005864	Claim	Lost	LOUIS NG	Credit Account	6565192200	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	563.81		2-4-2024 09:30:22 AM	5-4-2024 11:56:27 AM	16-4-2024 09:30:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005863	Claim	Delay Delivery Premium Parcel	S.Diroupthi	Credit Account	ZND171089349103	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	150.00	100.00	1-4-2024 11:59:22 PM	21-6-2024 02:29:45 PM	15-4-2024 11:59:22 PM	19-6-2024 02:13:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005862	Claim	Lost	RATHIKA MUNIANDY	Credit Account	ZND171088086276	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	178.00	178.00	1-4-2024 11:51:11 PM	2-6-2024 01:47:03 PM	15-4-2024 11:51:11 PM	31-5-2024 01:29:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005861	Claim	Damage	Ang See See	Credit Account	ZND171087598732	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	0.00		1-4-2024 06:10:12 PM		15-4-2024 06:10:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005860	Claim	Damage	CT STABIL SDN BHD	Credit Account	ZND171088507993	No	Hub/Depo/Station Handling Issue	Express	Rejected	525.60		1-4-2024 02:25:27 PM		15-4-2024 02:25:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005859	Claim	Lost	Myo Ko Ko	Credit Account	ZND171087252146				Rejected	600.00		1-4-2024 01:39:42 PM		15-4-2024 01:39:42 PM			Audit Trail	Download Incident Report	Download Claim Form

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