1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/03/V1/005850	Claim	Damage	PP HOME FURNITURE (M) SDN. BHD.	Prepaid Account	ZND171089501419	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	120.00	120.00	30-3-2024 04:19:21 PM	23-5-2024 10:17:29 AM	13-4-2024 04:19:21 PM	21-5-2024 10:16:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005849	Claim	Damage	Xinjing Kee	Credit Account	ZND171089914752				Rejected	100.00		30-3-2024 01:53:38 PM		13-4-2024 01:53:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005848	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND171089155940	No	Hub/Depo/Station Handling Issue	Express	Rejected	20.00		29-3-2024 04:57:42 PM		12-4-2024 04:57:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005847	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	CND171090723183004	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		29-3-2024 04:54:31 PM		12-4-2024 04:54:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005846	Claim	Damage	ANDY LIM KEE JING	Credit Account	ZND171089679866	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1959.00	1959.00	29-3-2024 04:42:38 PM	5-10-2024 09:53:43 AM	12-4-2024 04:42:38 PM	3-10-2024 09:46:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005845	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	ZND171086316771	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	29-3-2024 04:34:00 PM	31-5-2024 09:06:01 AM	12-4-2024 04:34:00 PM	29-5-2024 09:05:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005844	Claim	Lost	CYNTHIA TAN	Credit Account	ZND171029323101	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	449.00	200.00	29-3-2024 03:36:08 PM	23-5-2024 11:14:28 AM	12-4-2024 03:36:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005843	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	CND170927002576001	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		29-3-2024 12:45:07 PM		12-4-2024 12:45:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005842	Claim	Damage	cammie tiong	Credit Account	ZND171089684815	No	Hub/Depo/Station Handling Issue	Express	Rejected	120.00		29-3-2024 11:57:11 AM		12-4-2024 11:57:11 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/03/V1/005841	Claim	Damage	cammie tiong	Credit Account	ZND171086796481	No	Hub/Depo/Station Handling Issue	Express	Rejected	120.00		29-3-2024 11:48:22 AM		12-4-2024 11:48:22 AM			Audit Trail	Download Incident Report	Download Claim Form

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