1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/04/V1/005898	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND171085945064				Rejected	104.80		4-4-2024 11:37:51 AM		18-4-2024 11:37:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005897	Claim	Damage FreshBox	MAYFLAX SDN BHD	Credit Account	ZND171151773539	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff and Payment Details	800.00	200.00	4-4-2024 11:14:00 AM	18-5-2024 10:15:59 AM	18-4-2024 11:14:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005896	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND171026224425	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	0.00	100.00	4-4-2024 10:51:53 AM	18-5-2024 10:33:32 AM	18-4-2024 10:51:53 AM	16-5-2024 10:18:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005895	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND171030208275	No	Hub/Depo/Station Handling Issue	Premium	Rejected	0.00		4-4-2024 10:46:25 AM		18-4-2024 10:46:25 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005894	Claim	Lost	MULTIPRO TRADING & TRANSPORT SDN BHD	Cash	ZND171090601160	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	78.00	78.00	4-4-2024 10:32:26 AM	12-5-2024 09:03:47 AM	18-4-2024 10:32:26 AM	10-5-2024 08:59:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005893	Claim	Delay Delivery Premium Parcel	MBE Bandar Sri Permaisuri	Credit Account	ZND171148804468	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff and Payment Details	100.00	100.00	3-4-2024 06:58:41 PM	17-5-2024 05:08:50 PM	17-4-2024 06:58:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005892	Claim	Lost	JEANIE LOO YUEN YEE	Credit Account	ZND171087175643	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	99.00	99.00	3-4-2024 06:07:52 PM	18-5-2024 10:44:50 AM	17-4-2024 06:07:52 PM	16-5-2024 10:35:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005891	Claim	Damage FreshBox	Mr King	Cash	ZND171149686483	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	100.00	3-4-2024 04:57:20 PM	18-5-2024 10:58:23 AM	17-4-2024 04:57:20 PM	16-5-2024 10:44:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005890	Claim	Damage	SYARIKAT VIPRO	Prepaid Account	ZND171089389277				Rejected	139.00		3-4-2024 04:35:33 PM		17-4-2024 04:35:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/04/V1/005889	Claim	Missing Content	Jane pl	Credit Account	ZND171087634386	No	Hub/Depo/Station Handling Issue	Express	Rejected	28.70		3-4-2024 04:23:39 PM		17-4-2024 04:23:39 PM			Audit Trail	Download Incident Report	Download Claim Form

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