1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006183	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171157180126	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.75	30.75	7-5-2024 05:14:12 PM	26-9-2024 02:08:57 PM	21-5-2024 05:14:12 PM	24-9-2024 02:06:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006182	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171156605293	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	33.75	33.75	7-5-2024 05:06:45 PM	1-8-2024 11:40:41 AM	21-5-2024 05:06:45 PM	30-7-2024 11:22:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006181	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171156606009	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	21.90	21.90	7-5-2024 04:52:33 PM	1-8-2024 11:42:44 AM	21-5-2024 04:52:33 PM	30-7-2024 11:22:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006180	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND171156585083				Rejected	200.00		7-5-2024 04:28:37 PM		21-5-2024 04:28:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006179	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND171155997115	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		7-5-2024 04:15:11 PM		21-5-2024 04:15:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006178	Claim	Damage FreshBox	estter teh	Prepaid Account	ZND171398957723	No	Misrouted Issue	FreshBox	Pending Responsible Staff Details	64.00	51.60	7-5-2024 04:03:47 PM	19-9-2024 05:54:45 PM	21-5-2024 04:03:47 PM	17-9-2024 05:52:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006177	Claim	Lost	HJ EXPRESS	Credit Account	ZND171148168348	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	823.00	200.00	7-5-2024 03:23:32 PM	19-9-2024 05:58:34 PM	21-5-2024 03:23:32 PM	17-9-2024 05:56:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006176	Claim	Lost	MMATRIX	Credit Account	ZND171399108179	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		7-5-2024 02:59:51 PM		21-5-2024 02:59:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006175	Claim	Damage	Cheng Chin Kai	Credit Account	ZND171399322131				Rejected	250.00		7-5-2024 12:42:42 PM		21-5-2024 12:42:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006174	Claim	Lost	CL SCOOTER ACCESSORIES ACCESSORIES CENTRE	Credit Account	ZND171400563270	No	Hub/Depo/Station Handling Issue	Express	Rejected	386.00		7-5-2024 11:52:09 AM		21-5-2024 11:52:09 AM			Audit Trail	Download Incident Report	Download Claim Form

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