1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006153	Claim	Delay Delivery Premium Parcel	LOH TEN SONG	Prepaid Account	ZND171400999642	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	6-5-2024 11:20:51 AM	21-9-2024 10:51:36 AM	20-5-2024 11:20:51 AM	19-9-2024 10:49:56 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006152	Claim	Lost	Chua Jek Hong	Credit Account	ZND171161358269	No	Hub/Depo/Station Handling Issue	Express	Rejected	684.00		6-5-2024 10:46:15 AM		20-5-2024 10:46:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006151	Claim	Lost	MMATRIX	Credit Account	ZND171160884288				Rejected	10.00		6-5-2024 10:07:15 AM		20-5-2024 10:07:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006150	Claim	Lost	MMATRIX	Credit Account	ZND171159545275				Rejected	899.00		6-5-2024 10:05:12 AM		20-5-2024 10:05:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006149	Claim	Damage	Poh wei hou	Cash	ZND171162857259				Rejected	0.00		5-5-2024 09:29:50 PM		19-5-2024 09:29:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006148	Claim	Damage	Perabot2u	Cash	ZND171156632329				Rejected	200.00		5-5-2024 05:12:41 PM		19-5-2024 05:12:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006147	Claim	Damage	CM Wan	Credit Account	ZND171398951509	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	218.00	200.00	5-5-2024 11:51:59 AM	27-7-2024 05:39:20 PM	19-5-2024 11:51:59 AM	25-7-2024 05:33:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006146	Claim	Damage	Audrey Choy Chie Ern	Credit Account	ZND171401983640	No	Hub/Depo/Station Handling Issue	Express	Rejected	388.00		4-5-2024 09:36:34 PM		18-5-2024 09:36:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006145	Claim	Damage	ABNER BEAUTY GLOBAL SDN BHD	Credit Account	ZND171400488184				Rejected	50.00		4-5-2024 07:24:03 PM		18-5-2024 07:24:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006144	Claim	Delay Delivery Premium Parcel	IZZATI	Cash	ZND171401241658	No	Misrouted Issue	Premium	Pending Responsible Staff Details	100.00	100.00	4-5-2024 02:55:20 PM	21-6-2024 10:07:35 AM	18-5-2024 02:55:20 PM	19-6-2024 10:03:01 AM		Audit Trail	Download Incident Report	Download Claim Form

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