1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006213	Claim	Damage	USTAZ ZAKWAN	Credit Account	ZND171400544019	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2467.00	2467.00	9-5-2024 08:42:16 AM	30-10-2025 04:33:54 PM	23-5-2024 08:42:16 AM	10-10-2024 04:07:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006212	Claim	Damage	Hot & Fiery Electronic Trading	Credit Account	ZND171159922458				Info Incomplete	55.00		8-5-2024 10:40:39 PM	12-5-2024 03:27:22 PM	22-5-2024 10:40:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006211	Claim	Damage	AIK HOE HOME CENTRE SDN BHD	Credit Account	RTSZND171400620270	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	300.00	200.00	8-5-2024 04:31:39 PM	2-8-2024 12:36:33 PM	22-5-2024 04:31:39 PM	31-7-2024 12:26:09 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006210	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND171401524348				Rejected	30.00		8-5-2024 03:21:23 PM		22-5-2024 03:21:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006209	Claim	Damage	CM WAN	Credit Account	ZND171402900059	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	266.72	200.00	8-5-2024 03:10:18 PM	23-9-2024 03:38:51 PM	22-5-2024 03:10:18 PM	21-9-2024 03:32:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006208	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND171396897632				Rejected	105.90		8-5-2024 02:50:47 PM		22-5-2024 02:50:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006207	Claim	Damage	SPF HOME DECO SDN BHD	Prepaid Account	ZND171401536525	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	8-5-2024 02:40:40 PM	1-8-2024 11:45:01 AM	22-5-2024 02:40:40 PM	30-7-2024 11:22:01 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006206	Claim	Damage	ALVIN TANG	Prepaid Account	ZND171403396059				Info Incomplete	168.00		8-5-2024 12:00:28 PM	15-5-2024 04:18:47 PM	22-5-2024 12:00:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006205	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND171402070738				Rejected	4495.00		8-5-2024 11:58:49 AM		22-5-2024 11:58:49 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006204	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND171401929952				Rejected	2398.00		8-5-2024 11:57:40 AM		22-5-2024 11:57:40 AM			Audit Trail	Download Incident Report	Download Claim Form

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