1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006424	Claim	Delay Delivery Premium Parcel	CT STABIL SDN BHD	Credit Account	ZND171523389009	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff and Payment Details	56.00	56.00	18-5-2024 11:58:07 AM	25-8-2024 10:19:23 AM	1-6-2024 11:58:07 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006423	Claim	Delay Delivery Premium Parcel	RICH FLORA NURSERY	Credit Account	ZND171522821142	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	18-5-2024 09:46:50 AM	21-7-2024 05:57:10 PM	1-6-2024 09:46:50 AM	19-7-2024 05:52:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006422	Claim	Damage	HJ EXPRESS	Credit Account	ZND171518687431				Info Incomplete	158.40		17-5-2024 09:18:42 PM	27-5-2024 03:45:01 AM	31-5-2024 09:18:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006421	Claim	Damage FreshBox	MBE Bandar Sri Permaisuri	Credit Account	ZND171522192310	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff and Payment Details	200.00	200.00	17-5-2024 06:10:29 PM	24-6-2024 02:25:32 PM	31-5-2024 06:10:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006420	Claim	Delay Delivery Premium Parcel	IADVANCE DISTRIBUTION SDN BHD	Credit Account	CND171523368523002	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	100.00	17-5-2024 06:08:13 PM	24-7-2024 12:35:49 PM	31-5-2024 06:08:13 PM	22-7-2024 12:28:31 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006419	Claim	Damage	A.E.S SALES & SERVICE SDN BHD	Credit Account	ZND171403814027	Yes	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	2769.00		17-5-2024 05:31:43 PM	15-6-2024 11:48:53 AM	31-5-2024 05:31:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006418	Claim	Damage	DARSHOP ELECTRONIC HOME APPLIANCES	Credit Account	ZND171520997924	Yes	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	1054.00		17-5-2024 05:05:42 PM	28-6-2024 11:13:33 AM	31-5-2024 05:05:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006417	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND171400837241				Rejected	343.40		17-5-2024 04:09:20 PM		31-5-2024 04:09:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006416	Claim	Lost	Xinjing Kee	Credit Account	ZND171402128514	No	Hub/Depo/Station Handling Issue	Express	Rejected	238.00		17-5-2024 03:35:32 PM		31-5-2024 03:35:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006415	Claim	Damage	TANRADIO.COM ELECTRICAL SDN BHD	Credit Account	ZND171521169122	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	50.00	50.00	17-5-2024 11:39:32 AM		31-5-2024 11:39:32 AM	6-10-2025 10:19:13 AM		Audit Trail	Download Incident Report	Download Claim Form

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