1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006394	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND171401480682				Rejected	4599.00		16-5-2024 11:39:46 AM		30-5-2024 11:39:46 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006393	Claim	Damage	CM WAn	Credit Account	ZND171521066919	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	218.00	200.00	16-5-2024 11:13:58 AM	23-9-2024 04:17:19 PM	30-5-2024 11:13:58 AM	21-9-2024 04:13:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006392	Claim	Lost	MMATRIX	Credit Account	ZND171520327561				Rejected	1199.00		16-5-2024 10:04:23 AM		30-5-2024 10:04:23 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006391	Claim	Lost	MMATRIX	Credit Account	ZND171518693555				Rejected	10.00		16-5-2024 09:50:33 AM		30-5-2024 09:50:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006390	Claim	Delay Delivery Premium Parcel	FARHANA	Cash	ZND171521644216	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff and Payment Details	16.00	100.00	16-5-2024 09:43:38 AM	21-7-2024 11:33:07 AM	30-5-2024 09:43:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006389	Claim	Damage	AMT PC DISTRIBUTORS SDN BHD	Credit Account	ZND171519018906	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	0.00	442.00	16-5-2024 09:35:59 AM	2-8-2024 04:46:31 PM	30-5-2024 09:35:59 AM	31-7-2024 04:45:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006388	Claim	Damage	Ming	Credit Account	HTG1714634541739				Rejected	154.90		16-5-2024 09:01:05 AM		30-5-2024 09:01:05 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006387	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND171520272588	No	Hub/Depo/Station Handling Issue	Express	Rejected	0.00		16-5-2024 12:04:59 AM		30-5-2024 12:04:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006386	Claim	Damage	Eunice Kee	Credit Account	ZND171520059660				Info Incomplete	100.00		15-5-2024 07:20:01 PM	25-5-2024 10:00:21 PM	29-5-2024 07:20:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006385	Claim	Damage	JNY OCEAN ENTERPRISE	Credit Account	ZND171517783936	No	Hub/Depo/Station Handling Issue	Express	Rejected	300.00		15-5-2024 04:30:49 PM		29-5-2024 04:30:49 PM			Audit Trail	Download Incident Report	Download Claim Form

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