1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006444	Claim	Lost	DATO GOH GS	Cash	ZND171399879604	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	960.00	200.00	20-5-2024 03:50:31 PM	14-6-2024 11:05:52 AM	3-6-2024 03:50:31 PM	12-6-2024 10:58:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006443	Claim	Damage	Mohd Azman Bin Idris	Credit Account	ZND171521107407	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	150.00	150.00	20-5-2024 03:05:48 PM	1-9-2024 02:33:33 PM	3-6-2024 03:05:48 PM	30-8-2024 02:30:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006442	Claim	Short Piece	LEONG SIN YEE	Prepaid Account	ZND171520764267	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	0.00	200.00	20-5-2024 02:48:42 PM	21-6-2024 09:57:00 AM	3-6-2024 02:48:42 PM	19-6-2024 09:35:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006441	Claim	Damage	Viva 88 Gogo Enterprise (M) Sdn Bhd	Cash	ZND170926157260				Rejected	370.00		20-5-2024 02:05:55 PM		3-6-2024 02:05:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006440	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND171523531668	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	0.00	100.00	20-5-2024 02:02:26 PM	19-7-2024 05:25:25 PM	3-6-2024 02:02:26 PM	17-7-2024 05:14:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006439	Claim	Delay Delivery Premium Parcel	MC FROZEN FOOD INDUSTRIES SDN BHD	Credit Account	ZND171522492588	No	Hub/Depo/Station Handling Issue	FreshBox	Pending by Operation	200.00		20-5-2024 10:52:45 AM	29-5-2024 09:33:31 AM	3-6-2024 10:52:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006438	Claim	Damage	NORAZILA AZALI	Cash	ZND171521016426				Info Incomplete	185.00		20-5-2024 10:52:24 AM	27-5-2024 04:45:39 AM	3-6-2024 10:52:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006437	Claim	Damage	AIK HOE HOME CENTRE SDN BHD	Credit Account	CND171703000093001	No	Force Majeure	Express	Pending by Operation	220.00		19-5-2024 04:33:37 PM	14-7-2024 02:55:22 PM	2-6-2024 04:33:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006436	Claim	Damage	AIK HOE HOME CENTRE SDN BHD	Credit Account	ZND171403000093	No	Force Majeure	Express	Pending Responsible Staff Details	220.00	200.00	19-5-2024 04:28:05 PM	19-7-2024 05:39:02 PM	2-6-2024 04:28:05 PM	17-7-2024 05:27:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006435	Claim	Damage	Nur Farahin Binti Juhari	Credit Account	ZND171522924133	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	553.00	165.90	19-5-2024 04:21:02 PM		2-6-2024 04:21:02 PM	19-3-2025 02:54:52 AM		Audit Trail	Download Incident Report	Download Claim Form

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