1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006544	Claim	Lost	MMATRIX	Credit Account	ZND171629426110				Rejected	6499.00		28-5-2024 10:11:15 AM		11-6-2024 10:11:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006543	Claim	Lost	MMATRIX	Credit Account	ZND171525994652	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		28-5-2024 10:05:50 AM		11-6-2024 10:05:50 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006542	Claim	Lost	MMATRIX	Credit Account	ZND171525256828	No	Hub/Depo/Station Handling Issue	Express	Rejected	10.00		28-5-2024 10:02:12 AM		11-6-2024 10:02:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006541	Claim	Damage	JK SMART LIVING CONCEPT (NURUL FARHANA HAILE BINTI HAIRUDDIN)	Credit Account	ZND171648225336	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	193.00	193.00	27-5-2024 05:12:18 PM	22-7-2024 04:50:56 PM	10-6-2024 05:12:18 PM	20-7-2024 04:35:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006540	Claim	Damage	Like Bug Sdn Bhd	Credit Account	ZND171524609984	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	220.00	200.00	27-5-2024 05:05:05 PM	22-7-2024 04:54:40 PM	10-6-2024 05:05:05 PM	20-7-2024 04:51:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006539	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171154777695-1				Rejected	32.86		27-5-2024 04:17:01 PM		10-6-2024 04:17:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006538	Claim	Damage	PASSION TRADING SDN BHD	Credit Account	ZND171522451189				Rejected	53.00		27-5-2024 03:11:23 PM		10-6-2024 03:11:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006537	Claim	Damage	SHARIFAH NURULSYIFAA' BISYARAH	Credit Account	ZND171399224466				Rejected	114.00		27-5-2024 11:20:19 AM		10-6-2024 11:20:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006536	Claim	Delay Delivery Premium Parcel	TIU WE HUAT	Credit Account	ZND171647700612	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	300.00	100.00	27-5-2024 10:26:08 AM	19-7-2024 04:32:21 PM	10-6-2024 10:26:08 AM	17-7-2024 04:21:49 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006535	Claim	Lost	MMATRIX	Credit Account	ZND171522631321				Rejected	1199.00		27-5-2024 09:40:59 AM		10-6-2024 09:40:59 AM			Audit Trail	Download Incident Report	Download Claim Form

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