1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006554	Claim	Missing Content	SAFE REACH	Credit Account	ZND1715320836634	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	281.86	200.00	28-5-2024 04:25:29 PM	19-9-2024 05:44:14 PM	11-6-2024 04:25:29 PM	17-9-2024 05:37:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006553	Claim	Damage	Chai Cheong Lun	Prepaid Account	ZND171629174868				Info Incomplete	682.50		28-5-2024 04:18:14 PM	1-6-2024 04:50:31 PM	11-6-2024 04:18:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006552	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND171400817953				Rejected	200.00		28-5-2024 03:39:25 PM		11-6-2024 03:39:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006551	Claim	Short Piece	Alvin Ting	Credit Account	SY6040612760	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2815.80	200.00	28-5-2024 03:22:49 PM	27-7-2024 06:00:41 PM	11-6-2024 03:22:49 PM	25-7-2024 05:55:38 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006550	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND171629387053				Rejected	20.00		28-5-2024 02:39:51 PM		11-6-2024 02:39:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006549	Claim	Damage FreshBox	Tieo Chun Xian	Credit Account	ZND171525966062	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	175.00	175.00	28-5-2024 01:32:24 PM	26-7-2024 03:40:14 PM	11-6-2024 01:32:24 PM	24-7-2024 03:33:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006548	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND171518631977	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	174.90		28-5-2024 12:10:55 PM	1-6-2024 03:46:14 PM	11-6-2024 12:10:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006547	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171403917872	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	107.48	107.48	28-5-2024 11:17:54 AM	26-9-2024 10:08:39 AM	11-6-2024 11:17:54 AM	24-9-2024 10:06:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006546	Claim	Lost	MMATRIX	Credit Account	ZND171630061126				Rejected	10.00		28-5-2024 10:38:56 AM		11-6-2024 10:38:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006545	Claim	Lost	MMATRIX	Credit Account	ZND171629438700				Rejected	10.00		28-5-2024 10:15:32 AM		11-6-2024 10:15:32 AM			Audit Trail	Download Incident Report	Download Claim Form

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