1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/05/V1/006585	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND171155343554				Rejected	31.59		31-5-2024 12:08:55 PM		14-6-2024 12:08:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006584	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND171154532386				Rejected	29.89		31-5-2024 12:06:28 PM		14-6-2024 12:06:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006583	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND171154310342				Rejected	291.08		31-5-2024 12:02:34 PM		14-6-2024 12:02:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006582	Claim	Damage	M-LINK SYSTEM (PG) SDN BHD	Credit Account	CND171681582755054	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	310.00	200.00	31-5-2024 11:21:48 AM	28-7-2024 02:44:05 PM	14-6-2024 11:21:48 AM	26-7-2024 02:41:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006581	Claim	Damage	TAN SENG SIONG	Credit Account	RTSZND171647714930	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	340.00	200.00	31-5-2024 10:22:35 AM	27-7-2024 05:54:24 PM	14-6-2024 10:22:35 AM	25-7-2024 05:47:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006580	Claim	Lost	GOLDEN EXPRESS COURIER SERVICE	Credit Account	ZND171162012184				Rejected	200.00		31-5-2024 03:09:35 AM		14-6-2024 03:09:35 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006579	Claim	Damage	HJ EXPRESS	Credit Account	ZND171628606957				Rejected	75.00		30-5-2024 08:16:28 PM		13-6-2024 08:16:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006578	Claim	Damage FreshBox	SPF HOME DECO SDN BHD	Credit Account	ZND171525291225	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	30-5-2024 05:32:00 PM	1-8-2024 05:31:54 PM	13-6-2024 05:32:00 PM	30-7-2024 05:20:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006577	Claim	Lost	Jenny ting	Credit Account	ZND170925004473-1	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	180.00	180.00	30-5-2024 05:08:05 PM	14-6-2024 04:03:36 PM	13-6-2024 05:08:05 PM	12-6-2024 04:00:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/05/V1/006576	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND171648234642				Rejected	20.00		30-5-2024 03:56:33 PM		13-6-2024 03:56:33 PM			Audit Trail	Download Incident Report	Download Claim Form

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