Submission Date
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Claim Reference No. Claim/Appeal Claim Type Customer Name Customer Type Waybill/Tracking No. Insured? Claim Category Shipment Type Status Estimated Claim Amount (RM) Claimed Amount (RM) Date Submitted Due Date Overall Due Date (14 Days) Finance Submission Date Completed Date Audit Trail
Claim Delay Delivery Premium Parcel SPF HOME DECO SDN BHD Credit Account ZND171397848237 No Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details 26.92 26.92 7-6-2024 03:49:49 PM 27-9-2024 02:16:55 PM 21-6-2024 03:49:49 PM 25-9-2024 02:15:27 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage VSHOP Credit Account ZND171715416858 Yes Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details and Pending Upload Payment from Insurance Company 1468.00 1468.00 7-6-2024 03:48:03 PM 21-6-2024 03:48:03 PM 11-10-2024 04:12:14 AM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel SPF HOME DECO SDN BHD Credit Account ZND171400865831 No Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details 35.83 35.83 7-6-2024 03:38:55 PM 27-9-2024 02:18:33 PM 21-6-2024 03:38:55 PM 25-9-2024 02:16:59 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage DOMUS ELECTRONIC HOME APPLIANCES Credit Account ZND171709919983 Yes Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details and Pending Upload Payment from Insurance Company 647.33 621.33 7-6-2024 02:20:45 PM 21-6-2024 02:20:45 PM 31-3-2026 04:44:47 AM Audit Trail Download Incident Report Download Claim Form
Claim Damage TAN SZE WEE Credit Account ZND171628853795 No Hub/Depo/Station Handling Issue Express Pending Responsible Staff Details 200.70 200.00 7-6-2024 01:39:29 PM 4-9-2024 12:30:00 PM 21-6-2024 01:39:29 PM 2-9-2024 12:26:18 PM Audit Trail Download Incident Report Download Claim Form
Claim Delay Delivery Premium Parcel SPR SURGICARE PRODUCTS SDN. BHD. Credit Account ZND171715720412 No Hub/Depo/Station Handling Issue Premium Rejected 100.00 7-6-2024 11:11:55 AM 21-6-2024 11:11:55 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost MMATRIX Credit Account ZND171649057615 No Hub/Depo/Station Handling Issue Express Pending by Operation 10.00 7-6-2024 08:49:04 AM 12-6-2024 02:57:27 PM 21-6-2024 08:49:04 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost MMATRIX Credit Account ZND171525841277 No Hub/Depo/Station Handling Issue Express Pending by Operation 699.00 7-6-2024 08:46:39 AM 12-6-2024 02:32:54 PM 21-6-2024 08:46:39 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost MMATRIX Credit Account ZND171682079636 No Hub/Depo/Station Handling Issue Express Pending by Operation 5499.00 7-6-2024 08:42:53 AM 12-6-2024 02:12:05 PM 21-6-2024 08:42:53 AM Audit Trail Download Incident Report Download Claim Form
Claim Lost MMATRIX Credit Account ZND171649059480 No Hub/Depo/Station Handling Issue Express Pending by Operation 10.00 7-6-2024 08:38:28 AM 12-6-2024 02:06:24 PM 21-6-2024 08:38:28 AM Audit Trail Download Incident Report Download Claim Form
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