1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/06/V1/006663	Claim	Delay Delivery Premium Parcel	Zurina binti Zainal Abidin	Cash	ZND171716636903				Rejected	0.00		8-6-2024 02:27:15 PM		22-6-2024 02:27:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006662	Claim	Damage	KEDAI UBAT TAI CHONG	Credit Account	ZND171714941931				Rejected	0.00		8-6-2024 01:15:18 PM		22-6-2024 01:15:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006661	Claim	Damage	T&T EXPRESS SERVICES	Cash	ZND171629639053				Rejected	195.00		8-6-2024 12:47:48 PM		22-6-2024 12:47:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006660	Claim	Damage	lavynua	Credit Account	ZND171716160347	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	200.00		8-6-2024 11:06:37 AM	12-6-2024 05:08:15 PM	22-6-2024 11:06:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006659	Claim	Delay Delivery Premium Parcel	WONG SHYANG WOEI	Prepaid Account	ZND171717370721	No	Hub/Depo/Station Handling Issue	Premium	Rejected	0.00		7-6-2024 06:56:50 PM		21-6-2024 06:56:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006658	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND171715651723	No	Hub/Depo/Station Handling Issue	Express	Rejected	30.00		7-6-2024 05:32:00 PM		21-6-2024 05:32:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006657	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND171680989661				Rejected	20.00		7-6-2024 04:48:41 PM		21-6-2024 04:48:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006656	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171403826396	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	29.15	29.15	7-6-2024 04:11:47 PM	27-9-2024 02:13:45 PM	21-6-2024 04:11:47 PM	25-9-2024 02:12:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006655	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171402191587	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	24.70	24.70	7-6-2024 04:05:14 PM	26-9-2024 02:25:13 PM	21-6-2024 04:05:14 PM	24-9-2024 02:23:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006654	Claim	Delay Delivery Premium Parcel	SPF HOME DECO SDN BHD	Credit Account	ZND171399528717	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	27.67	27.67	7-6-2024 03:55:03 PM	27-9-2024 02:15:22 PM	21-6-2024 03:55:03 PM	25-9-2024 02:13:50 AM		Audit Trail	Download Incident Report	Download Claim Form

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