1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/06/V1/006683	Claim	Damage	Yau Sy Chyau	Cash	ZND171524170392	No	Hub/Depo/Station Handling Issue	Value Pack	Pending Responsible Staff and Payment Details	524.30	200.00	10-6-2024 05:01:44 PM	23-6-2024 12:50:30 PM	24-6-2024 05:01:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006682	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND171767679096	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	43.00	43.00	10-6-2024 03:58:32 PM	27-9-2024 02:03:14 PM	24-6-2024 03:58:32 PM	25-9-2024 02:00:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006681	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND171681453444	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	40.00	40.00	10-6-2024 03:47:13 PM	16-8-2024 11:19:29 AM	24-6-2024 03:47:13 PM	14-8-2024 11:12:12 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006680	Claim	Lost	USAHA JAYA MARKETING	Credit Account	ZND171683060855				Rejected	120.00		10-6-2024 11:55:51 AM		24-6-2024 11:55:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006679	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND171161279168	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	50.00		10-6-2024 11:02:10 AM	13-6-2024 02:05:22 PM	24-6-2024 11:02:10 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006678	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND171160896557				Rejected	50.00		10-6-2024 11:00:47 AM		24-6-2024 11:00:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006677	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND171156836499				Rejected	50.00		10-6-2024 10:59:50 AM		24-6-2024 10:59:50 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006676	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND171150417724	No	Hub/Depo/Station Handling Issue	Express	Rejected	100.00		10-6-2024 10:58:26 AM		24-6-2024 10:58:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006675	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND171768078409	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	45.16	45.16	10-6-2024 10:54:32 AM	16-10-2024 09:52:32 AM	24-6-2024 10:54:32 AM	14-10-2024 09:27:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006674	Claim	Delay Delivery Premium Parcel	CT STABIL SDN BHD	Credit Account	ZND171768091255	No	Hub/Depo/Station Handling Issue	Premium	Rejected	51.00		10-6-2024 10:27:47 AM		24-6-2024 10:27:47 AM			Audit Trail	Download Incident Report	Download Claim Form

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