1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/06/V1/006734	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND171811827978	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	7194.00	200.00	14-6-2024 11:37:03 AM	29-8-2024 05:42:42 PM	28-6-2024 11:37:03 AM	27-8-2024 05:39:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006733	Claim	Damage	CHRISTINE FONG	Prepaid Account	ZND171769161797				Info Incomplete	167.90		14-6-2024 11:35:38 AM	12-7-2024 03:22:36 PM	28-6-2024 11:35:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006732	Claim	Lost	ADAM SYAH B. HARUN	Prepaid Account	ZND171525690219	No	Hub/Depo/Station Handling Issue	Express	Rejected	100.00		14-6-2024 11:05:49 AM		28-6-2024 11:05:49 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006731	Claim	Delay Delivery Premium Parcel	Wong	Credit Account	TOP60746760				Rejected	100.00		14-6-2024 03:27:32 AM		28-6-2024 03:27:32 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006730	Claim	Damage	Tariqshah	Prepaid Account	ZND171715021809				Info Incomplete	0.00		13-6-2024 09:31:06 PM	21-6-2024 10:13:33 AM	27-6-2024 09:31:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006729	Claim	Lost	Xinjing Kee	Credit Account	ZND171402128514	No	Driver Issue	Express	Pending Responsible Staff Details	238.00	200.00	13-6-2024 09:19:33 PM	6-10-2024 11:41:25 AM	27-6-2024 09:19:33 PM	4-10-2024 11:34:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006727	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND171715587336	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	30.00		13-6-2024 03:43:28 PM	21-6-2024 10:28:17 AM	27-6-2024 03:43:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006726	Claim	Lost	SAFE REACH	Credit Account	ZND1714979703107	No	Hub/Depo/Station Handling Issue	Express	Rejected	1120.00		13-6-2024 03:10:32 PM		27-6-2024 03:10:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006725	Claim	Damage	TND EXPRESS (M) SDN BHD	Credit Account	TND2800210438	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	780.00		13-6-2024 02:59:09 PM	2-8-2024 04:11:39 PM	27-6-2024 02:59:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006724	Claim	Damage	ACHIEVA TECHNOLOGY SDN BHD	Credit Account	ZND171802427057	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	290.00	200.00	13-6-2024 02:57:35 PM	28-8-2024 11:50:44 AM	27-6-2024 02:57:35 PM	26-8-2024 11:47:41 AM		Audit Trail	Download Incident Report	Download Claim Form

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