1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/06/V1/006754	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	ZND171770000962	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	15-6-2024 10:51:20 PM	4-9-2024 05:22:50 PM	29-6-2024 10:51:20 PM	2-9-2024 05:19:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006753	Claim	Damage	Tan shian win	Prepaid Account	ZND171812593230				Rejected	208.00		15-6-2024 04:44:02 PM		29-6-2024 04:44:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006752	Claim	Missing Content	SRH	Prepaid Account	ZND1717235481561				Rejected	377.00		15-6-2024 03:29:52 PM		29-6-2024 03:29:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006751	Claim	Missing Content	SRH	Prepaid Account	ZND1717660187777	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	100.00		15-6-2024 03:25:28 PM	23-6-2024 11:18:25 AM	29-6-2024 03:25:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006750	Claim	Damage	Hasliza Hashim	Credit Account	ZND171811239795	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	505.00	252.50	15-6-2024 10:37:30 AM		29-6-2024 10:37:30 AM	28-5-2025 11:41:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006749	Claim	Lost	Wong	Credit Account	TOP60747516				Info Incomplete	110.67		15-6-2024 04:45:58 AM	21-6-2024 04:17:13 PM	29-6-2024 04:45:58 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006748	Claim	Damage	PP HOME FURNITURE (M) SDN. BHD.	Prepaid Account	ZND171802204887	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	399.00	200.00	14-6-2024 07:14:48 PM	4-9-2024 05:36:37 PM	28-6-2024 07:14:48 PM	2-9-2024 05:31:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006747	Claim	Damage FreshBox	JURALUK KHANTIVONG	Cash	ZND171717827874				Rejected	157.00		14-6-2024 06:11:41 PM		28-6-2024 06:11:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006746	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND171769314186	No	Force Majeure	Express	Pending Responsible Staff Details	90.00	90.00	14-6-2024 05:42:54 PM	14-9-2024 12:44:35 PM	28-6-2024 05:42:54 PM	12-9-2024 12:42:28 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006745	Claim	Lost	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND171767988921				Rejected	114.00		14-6-2024 04:55:59 PM		28-6-2024 04:55:59 PM			Audit Trail	Download Incident Report	Download Claim Form

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