1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/06/V1/006744	Claim	Damage	JS HOUSEHOLD ENTERPRISE	Cash	ZND171716860933	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	130.00	130.00	14-6-2024 04:54:36 PM		28-6-2024 04:54:36 PM	3-1-2025 05:57:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006743	Claim	Damage	LOVITIMBER	Credit Account	ZND171769279706				Info Incomplete	235.00		14-6-2024 04:32:57 PM	12-7-2024 03:19:24 PM	28-6-2024 04:32:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006742	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND171802395776	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	80.00	80.00	14-6-2024 04:26:52 PM	29-8-2024 04:50:56 PM	28-6-2024 04:26:52 PM	27-8-2024 04:48:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006741	Claim	Damage	JS HOUSEHOLD ENTERPRISE	Cash	ZND171802096475	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	150.00	150.00	14-6-2024 03:54:43 PM		28-6-2024 03:54:43 PM	3-4-2026 10:30:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006740	Claim	Damage FreshBox	SOH YEN LI	Cash	ZND171802015650	No	Misrouted Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	14-6-2024 03:53:17 PM	4-9-2024 05:13:31 PM	28-6-2024 03:53:17 PM	2-9-2024 04:58:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006739	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND171802031391				Rejected	119.00		14-6-2024 02:49:26 PM		28-6-2024 02:49:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006738	Claim	Damage	Ooi Eng Chiew	Credit Account	ZND171716264533				Rejected	48.00		14-6-2024 02:47:40 PM		28-6-2024 02:47:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006737	Claim	Lost	Domica Furniture E-Commerce Sdn Bhd	Credit Account	ZND171715641250				Rejected	79.90		14-6-2024 12:32:04 PM		28-6-2024 12:32:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006736	Claim	Short Piece	YOGU VENTURE SDN BHD	Cash	ZND171811706952	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	27.50	27.50	14-6-2024 11:40:09 AM	28-8-2024 12:03:20 PM	28-6-2024 11:40:09 AM	26-8-2024 11:51:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/06/V1/006735	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND171769215049	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1899.00	200.00	14-6-2024 11:38:43 AM	2-8-2024 03:35:52 PM	28-6-2024 11:38:43 AM	31-7-2024 03:25:33 AM		Audit Trail	Download Incident Report	Download Claim Form

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