1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/07/V1/007179	Claim	Lost	MMATRIX	Credit Account	ZND172044623825	No	Hub/Depo/Station Handling Issue	Express	Rejected	1099.00		19-7-2024 04:29:08 PM		2-8-2024 04:29:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007178	Claim	Lost	MMATRIX	Credit Account	ZND172044215716	No	Hub/Depo/Station Handling Issue	Express	Rejected	1199.00		19-7-2024 04:22:01 PM		2-8-2024 04:22:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007177	Claim	Lost	NAZHATUL SHIMA BINTI MUSTAFA	Credit Account	ZND171817159486	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	415.00	200.00	19-7-2024 02:36:00 PM	13-10-2024 05:07:59 PM	2-8-2024 02:36:00 PM	11-10-2024 05:04:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007176	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND172019296306	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	688.00	200.00	19-7-2024 11:05:24 AM	30-1-2026 03:28:00 PM	2-8-2024 11:05:24 AM	28-1-2026 03:21:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007175	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND172054797110	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	599.00	200.00	19-7-2024 10:51:34 AM		2-8-2024 10:51:34 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007174	Claim	Lost	Ng Chong Swee	Credit Account	ZND172018927898	No	Hub/Depo/Station Handling Issue	Express	Rejected	49.41		19-7-2024 09:08:16 AM		2-8-2024 09:08:16 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007173	Claim	Delay Delivery Premium Parcel	LINDA HUSSIN	Credit Account	ZND172057170828	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	108.00	100.00	18-7-2024 08:12:27 PM	30-9-2024 02:30:00 PM	1-8-2024 08:12:27 PM	28-9-2024 02:25:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007172	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND171954731521	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2997.00	200.00	18-7-2024 05:44:25 PM	11-10-2024 10:54:42 AM	1-8-2024 05:44:25 PM	9-10-2024 10:48:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007171	Claim	Lost	Hakim Aidil	Prepaid Account	ZND171522845926				Rejected	3590.00		18-7-2024 05:35:56 PM		1-8-2024 05:35:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007170	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND172056351112				Rejected	25.00		18-7-2024 05:34:18 PM		1-8-2024 05:34:18 PM			Audit Trail	Download Incident Report	Download Claim Form

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