1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/07/V1/007219	Claim	Damage FreshBox	Ong Yong Lee	Credit Account	ZND172131745188				Rejected	378.00		25-7-2024 03:57:59 PM		8-8-2024 03:57:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007218	Claim	Damage	MR YEE CHEN WEN	Credit Account	ZND172132027139				Rejected	960.00		25-7-2024 12:55:25 PM		8-8-2024 12:55:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007217	Claim	Delay Delivery Premium Parcel	VINCE KHAW BENG FOOK	Cash	ZND172131284380				Rejected	100.00		25-7-2024 12:20:40 PM		8-8-2024 12:20:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007216	Claim	Damage	CM WAN	Credit Account	ZND172132876164	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	388.72	200.00	25-7-2024 11:06:36 AM	23-9-2024 05:32:16 PM	8-8-2024 11:06:36 AM	21-9-2024 05:27:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007215	Claim	Damage	NORAZIAN BINTI MD.YUSOF	Cash	ZND172131620379	No	Force Majeure	FreshBox	Pending Responsible Staff Details	235.00	200.00	25-7-2024 08:46:48 AM	2-8-2024 06:06:19 PM	8-8-2024 08:46:48 AM	31-7-2024 06:00:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007214	Claim	Lost	iSphere	Prepaid Account	ZND171522845926	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	3590.00	200.00	24-7-2024 05:16:29 PM	2-8-2024 11:48:24 AM	7-8-2024 05:16:29 PM	31-7-2024 11:47:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007213	Claim	Damage	AIK HOE	Credit Account	ZND172057092786	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		24-7-2024 04:07:22 PM		7-8-2024 04:07:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007212	Claim	Damage	Nadi Unggul Kreatif Sdn. Bhd.	Credit Account	ZND172130671785				Info Incomplete	0.00		24-7-2024 03:05:03 PM	31-7-2024 03:36:41 PM	7-8-2024 03:05:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007211	Claim	Damage	FIRST MEDIXX SDN BHD	Credit Account	CND172130210991006				Rejected	0.00		24-7-2024 02:46:18 PM		7-8-2024 02:46:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007210	Claim	Delay Delivery Premium Parcel	VINCE KHAW BENG FOOK	Cash	ZND172131284380				Rejected	100.00		24-7-2024 02:40:58 PM		7-8-2024 02:40:58 PM			Audit Trail	Download Incident Report	Download Claim Form

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