1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/07/V1/007189	Claim	Damage FreshBox	Syafiq	Prepaid Account	ZND172058711822	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	15.00	15.00	20-7-2024 07:17:09 PM	13-10-2024 04:07:53 PM	3-8-2024 07:17:09 PM	11-10-2024 04:06:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007188	Claim	Damage FreshBox	SYAFIQ	Prepaid Account	ZND172058713840	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	15.00	15.00	20-7-2024 07:15:28 PM	13-10-2024 04:13:45 PM	3-8-2024 07:15:28 PM	11-10-2024 04:12:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007187	Claim	Damage	CM WAN	Credit Account	ZND172058649590	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	118.72	118.72	20-7-2024 05:18:21 PM	23-9-2024 05:23:18 PM	3-8-2024 05:18:21 PM	21-9-2024 05:20:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007186	Claim	Missing Content	QM LIVE EMPIRE	Credit Account	ZND172054851256	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	99.60	99.60	20-7-2024 03:43:35 PM	16-8-2024 12:12:42 PM	3-8-2024 03:43:35 PM	14-8-2024 12:08:36 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007185	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND172057173485				Rejected	200.00		20-7-2024 02:11:21 PM		3-8-2024 02:11:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007184	Claim	Damage	PERABOT SUNGAI RAMBAI SDN BHD	Credit Account	ZND171955695372	No	Hub/Depo/Station Handling Issue	Express	Rejected	769.00		20-7-2024 12:13:01 PM		3-8-2024 12:13:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007183	Claim	Damage	PP HOME FURNITURE (M) SDN. BHD.	Prepaid Account	CND172044042725001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	197.00	197.00	20-7-2024 11:47:38 AM	13-10-2024 04:09:03 PM	3-8-2024 11:47:38 AM	11-10-2024 04:08:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007182	Claim	Damage	PP HOME FURNITURE (M) SDN. BHD.	Prepaid Account	ZND172057187093	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	249.00	200.00	20-7-2024 11:34:56 AM	13-10-2024 04:09:59 PM	3-8-2024 11:34:56 AM	11-10-2024 04:09:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007181	Claim	Damage	MD Zakir	Credit Account	ZND17180286111				Rejected	0.00		19-7-2024 07:10:23 PM		2-8-2024 07:10:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007180	Claim	Damage	J & K Worldwide Sdn Bhd	Credit Account	ZND172057035820				Info Incomplete	94.50		19-7-2024 04:45:02 PM	24-7-2024 02:58:27 PM	2-8-2024 04:45:02 PM			Audit Trail	Download Incident Report	Download Claim Form

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