1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/07/V1/007249	Claim	Damage	MUHAMMAD HAIKAL IQBAL BIN AHMAD	Cash	ZND172133348387				Rejected	111.00		30-7-2024 01:26:57 PM		13-8-2024 01:26:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007248	Claim	Damage	HJ EXPRESS	Credit Account	ZND172132852465	No	Hub/Depo/Station Handling Issue	Express	Rejected	315.00		29-7-2024 09:52:00 PM		12-8-2024 09:52:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007247	Claim	Damage	CM WAn	Credit Account	ZND172190712909	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	238.00	200.00	29-7-2024 09:22:46 PM	23-9-2024 05:35:37 PM	12-8-2024 09:22:46 PM	21-9-2024 05:32:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007246	Claim	Lost	Wong Lee Yun	Credit Account	ZND171956331521	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	198.00	198.00	29-7-2024 07:14:36 PM	11-9-2024 05:27:11 PM	12-8-2024 07:14:36 PM	9-9-2024 05:16:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007245	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND172132782823	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	1099.00	200.00	29-7-2024 05:50:08 PM	13-3-2025 12:40:12 PM	12-8-2024 05:50:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007244	Claim	Damage	JACE CHEONG	Prepaid Account	ZND172183760634	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	85.00		29-7-2024 05:14:20 PM	3-8-2024 10:31:44 AM	12-8-2024 05:14:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007243	Claim	Lost	GOODANGMALLDOTCOM SDN. BHD.	Credit Account	ZND171813256011	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	95.00	95.00	29-7-2024 02:46:41 PM		12-8-2024 02:46:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007242	Claim	Missing Content	EUMIKA (LEONG PENG HUAAT)	Credit Account	ZND172131198991	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	34.34	34.34	29-7-2024 02:27:55 PM	18-11-2024 08:45:47 AM	12-8-2024 02:27:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007241	Claim	Damage	CHIA SPORTS	Credit Account	ZND172132778260	Yes	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	111.32		29-7-2024 01:33:15 PM	9-10-2024 06:50:29 AM	12-8-2024 01:33:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/07/V1/007240	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND172018797309				Rejected	200.00		27-7-2024 09:24:25 PM		10-8-2024 09:24:25 PM			Audit Trail	Download Incident Report	Download Claim Form

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