1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007406	Claim	Damage	WONG WENG HOOI	Cash	ZND172384162466	No	Hub/Depo/Station Handling Issue	Express	Rejected	198.00		23-8-2024 05:36:36 PM		6-9-2024 05:36:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007405	Claim	Lost	Ho Lai	Credit Account	ZND172301057578	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	97.00	97.00	23-8-2024 03:45:15 PM	21-11-2024 04:49:45 PM	6-9-2024 03:45:15 PM	19-11-2024 04:45:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007404	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND172302387452				Rejected	4999.00		23-8-2024 03:42:11 PM		6-9-2024 03:42:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007403	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND172381775287				Rejected	200.00		23-8-2024 02:57:58 PM		6-9-2024 02:57:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007402	Claim	Damage	ANDY LIM KEE JING	Credit Account	ZND172382178599	No	Hub/Depo/Station Handling Issue	Express	Rejected	382.00		23-8-2024 02:19:17 PM		6-9-2024 02:19:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007401	Claim	Damage	LAODIFANG MEMORY PLACE ENTERPRISE	Prepaid Account	ZND172355867659	No	Hub/Depo/Station Handling Issue	Express	Rejected	79.00		23-8-2024 01:01:01 PM		6-9-2024 01:01:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007400	Claim	Damage	LAODIFANG MEMORY PLACE ENTERPRISE	Prepaid Account	ZND172355932883	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	79.00	79.00	23-8-2024 12:50:28 PM	31-10-2024 04:11:48 PM	6-9-2024 12:50:28 PM	29-10-2024 04:10:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007399	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND172302645064	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	23-8-2024 11:01:26 AM	17-10-2024 06:07:20 PM	6-9-2024 11:01:26 AM	15-10-2024 06:03:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007398	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND172355089396	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1999.00	200.00	23-8-2024 10:05:01 AM	17-10-2024 06:10:53 PM	6-9-2024 10:05:01 AM	15-10-2024 06:08:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007397	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	ZND172193071850	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1999.00		23-8-2024 09:59:16 AM	29-8-2024 10:49:28 AM	6-9-2024 09:59:16 AM			Audit Trail	Download Incident Report	Download Claim Form

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