1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007426	Claim	Lost	MMATRIX	Credit Account	ZND172381553519	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	10.00		28-8-2024 09:11:01 AM	4-9-2024 03:38:04 PM	11-9-2024 09:11:01 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007425	Claim	Lost	MMATRIX	Credit Account	ZND172251789499				Rejected	10.00		28-8-2024 09:02:41 AM		11-9-2024 09:02:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007424	Claim	Lost	MMATRIX	Credit Account	ZND172381578840				Rejected	10.00		28-8-2024 08:46:25 AM		11-9-2024 08:46:25 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007423	Claim	Lost	MMATRIX	Credit Account	ZND172305426950				Rejected	1099.00		28-8-2024 08:43:53 AM		11-9-2024 08:43:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007422	Claim	Lost	CM WAN	Credit Account	ZND172381395102				Rejected	218.00		28-8-2024 08:21:51 AM		11-9-2024 08:21:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007421	Claim	Damage	Hjh Halimah bt Abu Bakar	Credit Account	ZND172382558018				Rejected	140.00		27-8-2024 09:57:04 PM		10-9-2024 09:57:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007420	Claim	Delay Delivery Premium Parcel	SIXBEES EXPRESS	Prepaid Account	ZND172384808494				Rejected	100.00		27-8-2024 04:30:15 PM		10-9-2024 04:30:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007419	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND172304677858				Rejected	200.00		27-8-2024 04:03:08 PM		10-9-2024 04:03:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007418	Claim	Short Piece	Best Express KUL Hub U10	Credit Account	ZND172304671931	No	Force Majeure	Express	Rejected	200.00		27-8-2024 03:59:19 PM		10-9-2024 03:59:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007417	Claim	Lost	MMATRIX	Credit Account	ZND172354613066	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	10.00		27-8-2024 03:11:30 PM	4-9-2024 04:08:57 PM	10-9-2024 03:11:30 PM			Audit Trail	Download Incident Report	Download Claim Form

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