1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007416	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND172382218080	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		26-8-2024 05:54:27 PM		9-9-2024 05:54:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007415	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND172249706026				Rejected	200.00		26-8-2024 05:47:40 PM		9-9-2024 05:47:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007414	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND172248146052				Rejected	200.00		26-8-2024 05:42:37 PM		9-9-2024 05:42:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007413	Claim	Damage	Koh Wee Kwan	Credit Account	CND172383890674003	No	Hub/Depo/Station Handling Issue	Express	Rejected	88.00		26-8-2024 04:11:03 PM		9-9-2024 04:11:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007412	Claim	Damage	CM WAN	Credit Account	ZND172384426513	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	385.72	200.00	26-8-2024 03:09:04 PM	2-10-2024 12:28:26 PM	9-9-2024 03:09:04 PM	30-9-2024 12:26:17 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007411	Claim	Damage	HJ EXPRESS	Credit Account	ZND172381773979				Rejected	165.00		26-8-2024 01:02:08 PM		9-9-2024 01:02:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007410	Claim	Damage	Leong Sai Wei	Credit Account	ZND172383891169	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	480.00	200.00	25-8-2024 03:53:49 PM	31-10-2024 04:24:41 PM	8-9-2024 03:53:49 PM	29-10-2024 04:22:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007409	Claim	Damage	koh wee kwan	Credit Account	ZND172383398835	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	335.10	200.00	24-8-2024 12:55:54 PM	30-9-2024 04:09:37 PM	7-9-2024 12:55:54 PM	28-9-2024 03:57:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007408	Claim	Damage	JUMANI	Prepaid Account	ZND172382725946				Info Incomplete	408.00		24-8-2024 09:28:17 AM	8-9-2024 04:54:26 PM	7-9-2024 09:28:17 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007407	Claim	Missing Content	Tang Lai Cyien	Credit Account	770780242				Info Incomplete	83.80		23-8-2024 05:56:45 PM	11-9-2024 09:15:25 AM	6-9-2024 05:56:45 PM			Audit Trail	Download Incident Report	Download Claim Form

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