1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/09/V1/007591	Claim	Damage	Perabot Sungai Rambai Sdn Bhd	Credit Account	ZND172684988391				Rejected	642.00		26-9-2024 09:06:05 PM		10-10-2024 09:06:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007590	Claim	Delay Delivery Premium Parcel	KNW COURIER HUB - BMS	Credit Account	ZND172485852068				Rejected	100.00		26-9-2024 07:30:13 PM		10-10-2024 07:30:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007589	Claim	Damage	T2ETHEREAL	Credit Account	ZND171812560577-1	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	268.00	200.00	26-9-2024 04:25:52 PM	30-9-2024 11:45:59 AM	10-10-2024 04:25:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007588	Claim	Lost	NG BEE WU	Credit Account	ZND172386397989	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	26-9-2024 11:34:06 AM	24-10-2024 12:17:51 PM	10-10-2024 11:34:06 AM	22-10-2024 12:12:55 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007587	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND172528996599				Rejected	200.00		25-9-2024 06:18:52 PM		9-10-2024 06:18:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007586	Claim	Damage	MS LIM	Credit Account	ZND172667565342	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	144.00	144.00	25-9-2024 04:05:45 PM	27-11-2024 11:41:12 AM	9-10-2024 04:05:45 PM	25-11-2024 11:34:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007585	Claim	Damage	Johnny Pay Chong Siong	Credit Account	ZND172598204563	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	580.00	145.00	25-9-2024 04:00:30 PM	17-11-2024 10:38:40 AM	9-10-2024 04:00:30 PM	15-11-2024 10:37:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007584	Claim	Lost	SOH KER LEE	Cash	ZND172529910266	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	199.00	199.00	25-9-2024 12:16:12 PM	7-4-2025 11:06:52 AM	9-10-2024 12:16:12 PM	5-4-2025 11:04:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007583	Claim	Lost	NG BEE WU	Credit Account	ZND172598994877	No	Hub/Depo/Station Handling Issue	Express	Rejected	100.00		25-9-2024 11:01:12 AM		9-10-2024 11:01:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007582	Claim	Lost	premium小象	Credit Account	10257761183	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	419.29	200.00	24-9-2024 06:15:56 PM	27-10-2024 10:49:39 AM	8-10-2024 06:15:56 PM	25-10-2024 10:35:55 AM		Audit Trail	Download Incident Report	Download Claim Form

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