1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/09/V2/007495	Appeal	Damage	TND EXPRESS	Credit Account	ZND172527262244	No	Hub/Depo/Station Handling Issue	Express	Completed	200.00	200.00	10-9-2024 05:10:27 PM		24-9-2024 05:10:27 PM	22-11-2024 03:25:06 AM	22-11-2024 03:26:34 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V2/007471	Appeal	Damage	Home Heaven Sdn Bhd	Credit Account	ZND172526282618	No	Hub/Depo/Station Handling Issue	Express	Completed	1016.10	1016.10	5-9-2024 02:37:59 PM		19-9-2024 02:37:59 PM	18-2-2025 05:11:44 AM	18-2-2025 05:12:27 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V2/007452	Appeal	Lost	Nicole Phoon	Prepaid Account	ZND172387970686	No	Hub/Depo/Station Handling Issue	Premium	Completed	50.00	50.00	3-9-2024 03:49:52 PM		17-9-2024 03:49:52 PM	27-9-2024 11:30:18 AM	27-9-2024 11:30:50 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007608	Claim	Delay Delivery Premium Parcel	ML Express Malaysia	Credit Account	ZND172529251802	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	100.00	30-9-2024 09:03:52 PM	27-10-2024 11:00:16 AM	14-10-2024 09:03:52 PM	25-10-2024 10:55:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007607	Claim	Lost	TAN SENG SIONG	Credit Account	ZND172597207640				Rejected	200.00		30-9-2024 03:28:36 PM		14-10-2024 03:28:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007606	Claim	Lost	SMALL TOOL TECHNOLOGY (MELAKA) SDN BHD	Credit Account	ZND172685559255	No	Hub/Depo/Station Handling Issue	Express	Rejected	581.90		30-9-2024 10:14:35 AM		14-10-2024 10:14:35 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007605	Claim	Damage	QM Live	Credit Account	ZND172683579118				Info Incomplete	100.00		29-9-2024 06:25:20 PM	5-10-2024 12:30:02 PM	13-10-2024 06:25:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007604	Claim	Damage	Papaginger Food Sdn Bhd	Cash	ZND172687024553				Info Incomplete	500.00		29-9-2024 10:10:53 AM	5-10-2024 12:00:16 PM	13-10-2024 10:10:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007603	Claim	Damage	Irene lee chai leng ( WP seafood)	Prepaid Account	ZND172687235980	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	1500.00		28-9-2024 05:54:37 PM		12-10-2024 05:54:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/09/V1/007602	Claim	Damage	YAP WEI MEE	Credit Account	ZND172686238340				Rejected	379.00		28-9-2024 02:55:39 PM		12-10-2024 02:55:39 PM			Audit Trail	Download Incident Report	Download Claim Form

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